Banquet & Wedding Pipeline
Track every inquiry with date, pax, venue and budget, from site visit to confirmed event.
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Every direct booking lead, banquet inquiry, corporate account and payment follow-up in one place. Sukam Apps CRM helps hotels, resorts, banquet halls and homestays across India capture website and OTA leads, convert more events, follow up travel agent allotments and send automated WhatsApp messages to every guest.
Rooms are managed in your PMS. But banquet inquiries, corporate accounts and dues are usually managed in diaries, Excel and WhatsApp.
From first inquiry to repeat business.
Calls, walk-ins, website, Instagram and wedding portals in one list.
Room, banquet and menu packages as quotation. Site visit and tasting scheduled.
Advance, contract and event details. Tasks for kitchen, decor and front office.
Balance payment and corporate dues followed up with reminders.
Feedback, anniversaries and festive offers to bring guests back.
Built for the sales and events team, alongside your existing PMS.
Track every inquiry with date, pax, venue and budget, from site visit to confirmed event.
Company-wise contacts, negotiated rates, validity and room-night business.
Conferences, tour groups and MICE events with room blocks and requirements.
Room, banquet and menu packages as professional quotations with GST.
Advance, balance and corporate credit dues with automatic reminders.
Sales managers log corporate and travel agent visits with GPS check-in.
Capture feedback, resolve complaints as tickets and request reviews.
Festive offers, wedding season packages and anniversary wishes to past guests.
Use a Sukam Cloud IVR number for reservations and banquets so no call is missed, run WhatsApp campaigns through the official API, and let the team make calls from the Mobile App For Telecaller with every call recorded.
More direct bookings and fewer missed events start with answering every enquiry fast and following up on time. Sukam Apps CRM does both, for properties of every size across India.
Every booking enquiry, tracked. Capture enquiries from your website, Google Business Profile, Instagram, Facebook and calls in one inbox, and follow up OTA guests so they book direct next time.
No date left unfollowed. Track every wedding, party and conference enquiry with event date, pax, menu and budget, with reminders for site visits, proposals and advance payments.
Allotments that actually convert. Track travel agent and corporate allotments, group blocks and release dates, so your sales team follows up before rooms go unsold. Your PMS keeps running rooms and billing.
Guests informed at every step. Send booking confirmations, pre-arrival messages with directions and check-in details, and post-stay feedback requests automatically through the official WhatsApp Business API.
CRM, calling, WhatsApp and accounting on one platform. No copy-paste between five different apps.
It manages the sales side of a hotel: banquet and wedding inquiries, corporate accounts, group bookings, quotations, payment follow-ups, guest feedback and marketing campaigns.
No. Sukam Apps CRM works alongside your property management system. The PMS runs rooms and billing, the CRM runs sales, events and follow-ups.
Yes. Each inquiry is saved with event date, pax, venue and budget, and moves through site visit, proposal, advance and confirmation.
Yes. You can save company-wise rates, validity and contacts, and get reminders before contracts expire.
Yes. You can run WhatsApp campaigns for festive offers, wedding packages and anniversaries through the official WhatsApp API.
Most hotels start within a few days after we set up stages, packages and users and train your sales team.
Yes. Enquiries from your website, Google Business Profile, Instagram, Facebook and phone calls land in the CRM automatically, and guests who booked through OTAs can be saved and followed up so they book direct on their next stay.
Yes. Through the official WhatsApp Business API you can automatically send booking confirmations, pre-arrival messages with directions and check-in details, and post-stay feedback requests.
Yes. You can save agent and corporate allotments with room counts and release dates, and get reminders to follow up before the release date, while your PMS continues to manage live room inventory.
Yes. Sukam Apps CRM is cloud-based, and we onboard, train and support hotels, resorts, banquet halls and homestays across India online and over the phone, from our head office in Jalandhar, Punjab.
See Sukam Apps CRM set up for a hotel, resort or banquet business. Free demo, no commitment.