Streamline Operations with Sukam Apps CRM

CRM Solutions for the Manufacturing Industry

At Sukam Apps Services, we offer a tailored CRM designed to streamline operations for manufacturing businesses. Our solution helps you track production workflows, manage orders, and improve customer relationships with ease. Automate repetitive tasks, monitor inventory, and optimize sales performance, all within one powerful platform.

Feature

How Sukam CRM Supports Manufacturers

Streamline Lead Visits and Team Productivity

Centralized Lead Management

Unified Lead Tracking: Manage leads from multiple sources like your website, social platforms, and marketplaces in one centralized CRM system.
Seamless Integrations: Connect with platforms such as Indiamart, Facebook, and more to directly capture leads.
Automated Follow-Ups: Set up workflows to automatically send welcome emails and WhatsApp messages to new leads, ensuring timely engagement.

Streamlined Sample Request Management

Efficient Quotation Management

Create and Send Quotes Easily: Generate and manage quotations directly within the CRM, simplifying your workflow.
Track Revisions and Approvals: Stay on top of quotation revisions with a complete history, and set up approval mechanisms to ensure accuracy.
Seamless Invoicing: Convert quotations into invoices effortlessly with our Tally CRM integration, streamlining your billing process.

Streamlined Installation Request Management

Ensure Smooth Installations: Plan and manage installations with precision to ensure timely deployment.
Schedule Technician Visits: Easily schedule and track technician installation visits, keeping everything organized within the CRM.
Monitor Installation Status: Stay updated on the status of each installation in real-time, ensuring a smooth process from request to completion.

Sales Projection & Pipeline Management

Track Sales Performance: Monitor sales based on salespersons, products, regions, and distributors, all from a single dashboard.
Understand Your Sales Pipeline: Get a clear view of your entire sales funnel, helping you assess ongoing opportunities and pending deals.
Make Accurate Projections: Use real-time insights to make realistic sales forecasts, enabling better business planning and decision-making.

Comprehensive Contract Management

Centralized Control: Manage contracts seamlessly from initiation through renewal in one centralized platform.
Automated Maintenance Tracking: Generate preventive maintenance service (PMS) tickets automatically to minimize downtime and enhance client satisfaction.
Boost Client Satisfaction: Ensure timely service delivery and contract compliance to foster strong client relationships.

Efficient Spare Part Request Management

Streamlined Requests: Make spare parts requests and monitor their status directly within the CRM for efficient tracking.
Pre-stock Essential Parts: Keep high-demand spare parts in stock to ensure rapid delivery and minimize service delays.
Enhance Operational Efficiency: By managing spare parts effectively, you can maintain smooth operations and improve customer satisfaction.

Streamlined Ticket Management

Seamless Complaint Handling: Manage customer complaints and inquiries effortlessly with our integrated ticket management system.
Automated Ticket Allocation: Automatically assign tickets to the nearest available executive to ensure swift resolution.
Effective Tracking and Escalation: Monitor ticket status and escalate issues as needed to maintain service quality.
Proactive Customer Communication: Send automated alerts and updates to customers, keeping them informed throughout the resolution process.

Our Clients: Partners in Success
with Our Solutions

Testimonial

Client Feedback & Reviews

“We have been using Sukam Apps Services’ Tally On Cloud and Cloud IVR system for the past six years and they have been a great help to our business. Tally On Cloud has made it much easier for us to manage our finances and inventory, and the Cloud IVR system has provided a more efficient and personalized way for our clients to contact us. We are especially impressed with the way the two systems work together to provide a better customer experience.”

Pathvista

“We have been using Sukam Apps Services’ CRM and call centre solution for the past two years and they have been a great help to our business. The CRM system has helped us to keep track of our customers and their needs, and the call centre solution has helped us to provide a better customer service experience. We are especially impressed with the way the two systems work together to provide a seamless customer experience.”

Bells Overseas

“We have been using Sukam Apps Services’ CRM and WhatsApp API for the past three years and they have been a great help to our business. The CRM system has helped us to keep track of our students and their progress, and the WhatsApp API has allowed us to connect with them in a more timely and convenient way. We are especially impressed with the way the two systems work together to provide a better student experience.”