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CRM Service Provider in India

Sukam Apps CRM for sales, marketing and helpdesk, set up and supported by our own team.
Setup + training + support included Every lead tracked, every follow-up reminded, and one dedicated support person for your business.

Since 20111,500+ ClientsDedicated support person
Our clients

Trusted by Industry Leaders across India

From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.

The product

What Sukam Apps CRM Does for Your Business

One CRM for sales, marketing and customer support, built for how Indian businesses actually sell.

Lead Capture From Every Source

Leads from IndiaMART, TradeIndia, Justdial, Facebook, Instagram, Google Ads and your website land in the CRM automatically.

Auto Lead Assignment

New leads go to the right salesperson by product, city or source, with an instant alert.

Follow-up Reminders

No follow-up is forgotten. Staff get reminders, and you see who is pending.

Quotations & Opportunities

Create quotations, track deal value and stage, and see what is about to close.

WhatsApp, Calls & Email

Call with Click-to-Call, send WhatsApp updates and emails from inside the CRM; every conversation is saved.

Helpdesk & Tickets

Customer complaints become tickets with SLA and TAT tracking, so service issues are not lost.

Mobile CRM

Sales staff update leads, calls and visits from their phone, in the office or in the field.

Reports & Dashboards

Owner dashboards for leads, follow-ups, conversions and staff activity, without asking anyone.

Automation & Integrations

Workflows, approvals, Tally link, Power BI reports and APIs to connect the tools you already use.

Setup & support

How We Set Up Your CRM and Support You

You are not left alone with a login. Our team sets up the CRM around your business and stays with you after go-live.

Discovery Call

We understand your products, team, lead sources and how you sell today.

Process Mapping

Your sales stages, follow-up rules and approvals are agreed with you.

CRM Configuration

Pipelines, fields, users, roles and reports set up in Sukam Apps CRM.

Data Import

Leads and customers from Excel or your old system cleaned and imported.

Connect Lead Sources

IndiaMART, TradeIndia, Justdial, Facebook, website, WhatsApp and calling connected.

Team Training

Role-wise training for telecallers, sales staff and managers.

Go-Live Support

Your dedicated support person stays close in the first weeks.

Free Usage Audit

After go-live we check how the CRM is used and fix the gaps.

What’s included

What Is Included in Our CRM Service

Part of every Sukam Apps CRM setup.

On-site Setup & Training

When needed, our team visits your office in Punjab, Chandigarh Tricity, Haryana, Delhi NCR and Himachal (Baddi, Solan) for setup and staff training in Hindi or Punjabi. Elsewhere in India, setup and training are done online.

One Dedicated Support Person

A named person who knows your setup. No call-center queue, no IVR menu, no ticket waiting for days.

Excel Data Migration

Existing leads and customers moved from Excel or your old CRM. (Tally data is not migrated into the CRM.)

Free 4-Step CRM Audit

Call us for a free 4-step audit of your current CRM or sales process, about 30 minutes.

Changes as You Grow

New users, new stages, new reports: your support person updates the setup when your business changes.

Local Company Since 2011

Head office in Jalandhar, serving businesses across India for 15+ years.

Integrations

25+ Integrations to the tools you already use

Sukam Apps CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.

  • Lead portals
  • WhatsApp & social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
Industries

Industries We Set Up Sukam Apps CRM For

Real setups for Indian businesses with multiple follow-ups, quotations and teams.

Manufacturing

Track dealer and distributor inquiries, quotations and repeat orders from IndiaMART and TradeIndia.

Trading & Distribution

Manage leads, price quotes and follow-ups across products, cities and salespeople.

Real Estate

Leads from 99acres, Magicbricks and Facebook, with site-visit follow-ups.

Immigration Consultants

Inquiries to visa files: counselling, documents, fees and client updates.

Healthcare & Medical Equipment

Inquiries, demos, service tickets and AMC follow-ups in one place.

Finance & Wealth Management

Client follow-ups, calls and reminders with full history for every customer.

FAQ

CRM Service Provider: Frequently Asked Questions

What does a CRM service provider do?

A CRM service provider gives you the CRM software and also sets it up for your business, imports your data, connects your lead sources, trains your team and supports you after go-live. Sukam Apps does all of this for Sukam Apps CRM.

What can Sukam Apps CRM do?

It captures leads from IndiaMART, TradeIndia, Justdial, Facebook, Instagram, Google Ads and your website, assigns them to staff, reminds follow-ups, manages quotations and helpdesk tickets, and gives the owner reports, on web and mobile.

Do you give on-site CRM training?

Yes, when needed. In Punjab, Chandigarh Tricity, Haryana, Delhi NCR and Himachal (Baddi, Solan) our team can train your staff in person at your office, in Hindi or Punjabi. Businesses in the rest of India get the same training online.

Can you move our leads from Excel or an old CRM?

Yes. We import existing leads and customer data from Excel or your old system, cleaned and de-duplicated. We do not migrate Tally data into the CRM.

How long does CRM setup take?

For most small and mid-size businesses, setup, data import and training are done in about a week. Larger teams or complex processes can take longer.

What support do we get after go-live?

One dedicated support person who knows your setup, with no call-center queue, plus a free usage audit after go-live.

Do you work with businesses outside Punjab?

Yes. Sukam Apps works with businesses across India. On-site visits, when needed, cover Punjab, Chandigarh Tricity, Haryana, Delhi NCR and Himachal (Baddi, Solan); everywhere else, setup and training are online.

Looking for a CRM Service Provider You Can Actually Call?

Talk to Sukam Apps. See Sukam Apps CRM working for a business like yours, and how we would set it up, before you pay anything.

1,500+Clients
12,000+Active users
15+Years experience