Hospital Account Mapping
Map doctors, biomedical engineers and purchase contacts for every hospital.
Home › Sukam Apps CRM › Medical Equipment
Hospital leads, tenders, demos, installations and AMC service in one system. Sukam Apps CRM helps medical equipment manufacturers, surgical dealers and healthcare distributors across India track tenders, log every hospital demonstration, manage warranty and AMC schedules and dispatch service engineers on time.
Hospital purchases involve doctors, biomedical engineers and purchase teams, and take months. After the sale, service quality decides the next order.
From the first hospital inquiry to years of service.
Hospitals, clinics, labs and dealers from calls, website, IndiaMART, TradeIndia and events.
Schedule demos, record trial results and doctor feedback.
GST quotations, tender dates and document checklists.
Installation, user training and handover report.
Breakdown tickets, preventive maintenance, calibration and AMC/CMC.
For manufacturers, importers, distributors and biomedical service companies.
Map doctors, biomedical engineers and purchase contacts for every hospital.
Record demos, trial periods and clinical feedback with the next step.
Tender dates, EMD, documents and status for government and private tenders.
Model-wise catalogue with GST quotations, accessories and warranty terms.
Dealer-wise leads, orders, targets and territory management.
Installation checklist, user training records and signed handover.
Breakdown calls assigned to engineers with GPS visit proof and service report.
Contracts, preventive maintenance and calibration schedules with reminders.
Give hospitals one Sukam Cloud IVR service number so every breakdown call becomes a ticket, sync orders and invoices with Tally, and send service visit updates on WhatsApp so hospitals always know when the engineer is coming.
Medical equipment sales run on long cycles and after-sales service. Sukam Apps CRM keeps every tender date, demo and service visit on track.
Never miss a bid date. Track government, GeM and private hospital tenders with pre-bid, submission and opening dates, EMD and documents, and get reminders before every deadline.
Every demo on record. Log each hospital demonstration and trial with the department, doctors present, feedback and next steps, so follow-ups happen while interest is high.
Renewals that happen on time. Track warranty, AMC and CMC expiry and preventive maintenance dates for every installed machine, with automatic reminders to your team and the hospital.
The right engineer, on site faster. Assign service tickets to engineers by location and skill, track visits on the mobile app and close calls with service reports and customer sign-off.
CRM, calling, WhatsApp and accounting on one platform. No copy-paste between five different apps.
It manages hospital accounts, demos, quotations, tenders, dealer sales, installations, service tickets and AMC/CMC contracts in one system.
Yes. Each hospital account can have doctors, biomedical engineers and purchase contacts, each with their role and history.
Yes. You can track tender dates, EMD, documents and status for government and private tenders.
Yes. Engineers get their tickets on mobile, check in with GPS, add photos and close with a service report.
Yes. Contract renewals, preventive maintenance and calibration schedules are tracked with automatic reminders.
Yes. Sukam Apps CRM works with Tally for orders and invoices, and Sukam Tally On Cloud lets your team use Tally from any browser.
Yes. Each demo or trial is saved with the hospital, department, doctors present, feedback and next steps, and the CRM reminds your team to follow up.
Yes. Every installation is saved with its serial number, warranty and AMC or CMC dates, and the CRM sends reminders before expiry so renewals and preventive maintenance happen on time.
Yes. Service tickets can be assigned to engineers by location and skill, engineers update visits from the mobile app, and service reports are saved against the machine and hospital.
Yes. Sukam Apps CRM is cloud-based, and we onboard, train and support medical equipment manufacturers, dealers and distributors across India online and over the phone, from our head office in Jalandhar, Punjab.
See Sukam Apps CRM set up for a medical equipment manufacturer or distributor. Free demo, no commitment.