Business Number
One number for all your ads, listings and visiting cards, so customers always reach the business.
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One business number with an IVR menu, calls ringing on your staff mobiles, every call recorded and reported.
No hardware needed We plan your call flow, set it up, train your team and give you one dedicated support person.
From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.
A professional business calling system on the cloud, working on the mobiles your team already uses.
One number for all your ads, listings and visiting cards, so customers always reach the business.
Welcome message and options like Sales, Support and Accounts, including regional-language greetings.
Calls go to the right staff by department, round-robin, priority or skill.
Every missed call creates an alert and a callback task, so no customer is ignored.
Listen to calls for quality checks, training and resolving disputes.
Staff call from the CRM showing your business number; website visitors get a call back within seconds.
Staff and customers talk without seeing each other’s personal numbers.
Calls received, answered, missed and talk time by staff and by day.
Every call and recording saved against the lead in Sukam Apps CRM.
A planned call flow so every caller reaches the right person from day one.
We understand your departments, staff, working hours and call volume.
Choose your business number for ads, website and visiting cards.
IVR menu, greetings, timings and after-hours handling planned with you.
Calls routed to staff mobiles by department, round-robin or priority.
Recording, missed-call alerts and callback tasks switched on.
Calls and recordings connected to Sukam Apps CRM.
Staff and managers trained on calls, callbacks and reports.
Menu changes, new staff and timings handled by your support person.
Part of every Sukam Cloud IVR setup.
We design your IVR menu, greetings, timings and routing with you, not just hand over a number.
Professional greetings in your language and custom hold music set up for you.
Our team sets everything up remotely and trains your staff over phone and video call, in Hindi, Punjabi or English, wherever you are in India. No office visit needed.
A named person who knows your IVR setup. No call-center queue, no IVR menu, no ticket waiting for days.
New users, new numbers, new reports: your support person updates the setup when your business changes.
Head office in Jalandhar, serving businesses across India for 15+ years, with 1,500+ clients.
Sukam Apps CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.
Businesses where every call can be a customer.
Route dealer, order and service calls to the right team.
Track every call from ads and portals, and call back missed leads fast.
Handle admission season call volume without missing inquiries.
One number for all branches, with calls routed to counsellors.
Appointment calls routed by department, with after-hours messages.
Complaint calls recorded and tracked until resolved.
A Cloud IVR service provider gives your business a number with an IVR menu and routes calls to your staff over the cloud. Sukam Apps also designs your call flow, connects calls to your CRM, trains your team and supports you after go-live.
No. Sukam Cloud IVR works on the cloud and calls ring on your staff’s existing mobile phones.
Yes. Callers choose an option like Sales or Support, and calls are routed by department, round-robin, priority or skill.
Every missed call creates an alert and a callback task, so your team can call the customer back quickly.
Yes. Calls can be recorded and monitored for quality, training and disputes.
Yes. Calls and recordings are saved against each lead in Sukam Apps CRM, and staff can click-to-call from the CRM.
No. Sukam Cloud IVR is set up fully remotely. We plan your call flow with you on a call and train your staff over video, anywhere in India.
Talk to Sukam Apps. We will plan your call flow with you and show how every call will be answered, before you start.