Official WhatsApp Business API
Send offers, reminders and updates to thousands of customers who opted in, without risking your number on unofficial sender apps. Track every reply in Sukam Apps CRM.
Why use the official API for bulk WhatsApp
Messages go through Meta’s WhatsApp Business API, not through a normal WhatsApp app.
You message customers who agreed to hear from you, as WhatsApp requires.
See delivered, read and reply status for every campaign, live.
Every reply lands in a shared team inbox inside Sukam Apps CRM.
A bulk WhatsApp sender lets you send one message to many customers at once: a new offer, a payment reminder or an order update. Many businesses in India first try WhatsApp sender software that runs on a normal WhatsApp or WhatsApp Web account.
Those tools break WhatsApp’s terms, so the number often gets banned, and all your chats go with it. The safe way to send WhatsApp bulk messages is the official WhatsApp Business API. Sukam Apps sets it up for you and connects it to our CRM, so every campaign and every reply stays in one place.
Here is how unofficial sender software compares with the official WhatsApp Business API.
| What matters | Unofficial sender apps | Official WhatsApp Business API |
|---|---|---|
| How messages go out | Through a normal WhatsApp or WhatsApp Web account | Through Meta’s official WhatsApp Business API |
| Your number | Can be banned for automated bulk sending | Built for business messaging when you follow WhatsApp’s rules |
| Who you message | Often people who never agreed to it | Customers who opted in |
| Message format | The same text copied into many chats | Meta-approved templates with the customer’s name and details |
| Tracking | Guesswork | Delivered, read and reply status |
| Replies | Stuck on one phone | Shared team inbox and CRM |
Read WhatsApp’s Business Messaging Policy for the full rules.
Offers and new productsShare a new offer or new stock with interested customers.
Payment remindersRemind customers about due invoices before they are late.
Order updatesTell customers when an order is confirmed or on the way.
Event remindersSend reminders and short announcements to your list.
AMC and renewalsRemind customers before a service contract or plan runs out.
CataloguesSend your catalogue to leads who asked for it.
Follow these rules and your number stays healthy:
Meta charges for messages by type and country. See WhatsApp Business Platform pricing for Meta’s current rates. For a full setup with CRM, see our WhatsApp Business API with CRM page, or bulk SMS, WhatsApp and RCS if you also need SMS.
Jalandhar-based teamSetup and training over phone and video call, anywhere in India.
Since 2011More than 15 years of helping Indian businesses.
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Green tick helpWe prepare your profile and application. Meta makes the final decision.
Yes, when you use the official WhatsApp Business API, message customers who opted in, and send Meta-approved templates. Sending bulk messages from a normal WhatsApp app goes against WhatsApp’s terms and can get the number banned.
The official API is made for business messaging. Your number stays safe when you follow WhatsApp’s rules: message only people who opted in and send useful, approved templates. If many people block or report your messages, Meta can lower your limits.
Meta sets a daily limit for each number on how many people you can start conversations with. New numbers start lower, and the limit goes up as you keep sending good-quality messages.
No. WhatsApp requires opt-in before you message a customer. Messaging people without permission leads to blocks and reports, which hurt your number.
There are two parts: Meta’s per-message charge and your Sukam Apps plan. Call 9914249191 or WhatsApp us and we will share an exact quote for your volume.
In most cases, yes. If the number is already active on the WhatsApp app, it first has to be moved to the API. Our team guides you through the move.
The green tick is decided by Meta, not by us. We prepare your profile and application to give you the best chance, but nobody can guarantee it.
Yes. Replies land in a shared team inbox inside Sukam Apps CRM, so your team can answer and follow up on every lead.
Talk to our team. We will set up the official API, connect it to your CRM and help you send your first campaign.