Complete Business CRM Platform

India's Best AI-Powered CRM for Growing Businesses

Manage Sales, Marketing, Customer Support, HR & Projects — All in One CRM

Capture leads, manage customers, automate follow-ups, track your team and streamline your business with one powerful CRM platform.

From Lead Generation to Sales, Support & Business Automation — Everything Connected in One Place.

One CRM Connects Your Entire Business
Lead Capture
CRM
Sales
Marketing
Customer Support
HR / Team
Projects
Business Analytics
+38% Conversions
No Manual Entry
COMPLETE BUSINESS PLATFORM

One CRM. Your Entire Business.

Sales, marketing, support, HR, projects and AI calling — all connected in a single CRM built for growing businesses.

Sales Management

Manage leads, opportunities, quotations, follow-ups and your entire sales pipeline in one place.

Marketing Management

Run campaigns and generate leads across WhatsApp, SMS and email with built-in marketing automation.

Customer Support

Track complaints, tickets and service requests so every customer issue gets resolved on time.

HR Management

Manage employees, attendance, tasks and performance without leaving your CRM.

Project Management

Plan projects, assign tasks, track deadlines and keep every team accountable.

Data Management

Keep customer and business data centralized, clean and ready for reporting.

AI Call Intelligence

AI records calls, analyzes conversations and updates your CRM automatically — no manual entry.

Business Automation

Automate follow-ups, lead distribution and repetitive tasks so nothing falls through the cracks.

Trusted by Industry Leaders

1,500+ businesses across India run their sales and support on Sukam Apps CRM.

Kings XI Punjab - Sukam Apps CRM client
Punjab National Bank - Sukam Apps CRM client
Cupid Limited - Sukam Apps CRM client
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo
Sukam Apps CRM client logo

Ask your favorite AI how Sukam Apps CRM can help your business

AI Call Intelligence

AI Calling — Your CRM That Can Talk

Turn every customer conversation into structured CRM data automatically — no manual entry, no missed follow-ups.

01

Instant AI Call & Pipeline Analytics

Track total talk time, customer activity, daily call trends, and sales performance in real time.

02

Automatic Call Analysis

Identify weak conversations, customer objections, and coaching opportunities automatically.

03

Automated Coaching & Behavior Flags

Automatically detect script adherence, objection-handling issues, and critical call-etiquette gaps.

04

Real-Time Competitor & Objection Intelligence

Track recurring customer pushbacks, price gaps, and competitor mentions as they happen.

05

Prioritized Manager Action Plans

Receive AI-generated daily and weekly priority checklists tailored for each sales representative.

06

AI-Powered Sales Performance Insights

Identify top-performing agents, missed opportunities, and areas for improvement with actionable insights.

AI Calling is one of the powerful capabilities inside Sukam Apps CRM — alongside Sales, Marketing, Support, HR and Project Management.

HOW IT WORKS

From First Lead to Loyal Customer

One connected process — AI calling is only one step in the complete journey.

Lead Capture
→
Lead Distribution
→
Sales Follow-up
→
AI Calling
→
WhatsApp Communication
→
Quotation
→
Deal Closing
→
Customer Support
→
Repeat Business
Why Businesses Choose Sukam Apps

Looking for the Best CRM Software in India?

From sales and marketing to customer support, HR and business automation — Sukam Apps CRM helps Indian businesses run their entire operation from one platform, with AI Calling and WhatsApp built in.

Capture Every Lead

Bring leads from multiple sources into one CRM so nothing slips through.

Never Miss a Follow-up

Automated reminders and workflows keep your team moving on every deal.

Make Your Team More Productive

Track calls, activities, tasks and performance from one dashboard.

Automate Repetitive Work

Let CRM automation handle routine follow-ups, notifications and lead distribution.

Understand Your Business

Real-time reports and dashboards give management complete visibility.

Build Better Customer Relationships

Keep every customer interaction connected in one place, from first call to repeat business.

CRM FEATURES

Manage Your Entire Business in One CRM

Sales, marketing, support, HR, projects, data, AI calling and automation — explore every module of Sukam Apps CRM below.

Win More Deals, Faster

Everything your sales team needs to capture, nurture and close — in one place.

Leads Management

Capture an unlimited number of leads from various sources to efficiently handle inquiries and potential customers.

Follow-up Centralization

Streamline the follow-up process by managing all comments and changes in one centralized location.

Opportunity Exploration

Explore unlimited opportunities arising from qualified inquiries, enabling proactive engagement.

Quotation Generation

Generate quotations with multiple line items, taxes, discounts and terms. Send as PDF or email, with multiple versions.

Product Organization

Organize products into categories to streamline sales, support and contract management, with an unlimited product database.

Reach the Right Customer, at the Right Time

Bulk campaigns, drip nurturing and WhatsApp — all run directly from your CRM.

Bulk Messaging

Communicate with a large audience by sending bulk emails, WhatsApp, and SMS directly from the CRM's campaign module or list view.

Drip Marketing Campaigns

Engage leads and contacts over time with drip campaigns via Email, WhatsApp and SMS, nurturing relationships and boosting conversions.

WhatsApp Integration (Android)

Seamlessly integrate WhatsApp campaigns and chatbots through your Android phone within Sukam Apps CRM.

WhatsApp Business API (WABA)

Integrate the official WhatsApp Business API to run campaigns, manage chatbots, and send bulk messages at scale.

Cross Selling Module

Maximize revenue opportunities by effectively managing and tracking cross-selling and upselling activities.

Resolve Every Customer Issue, On Time

Automated ticketing, SLAs and contracts — so nothing slips through the cracks.

Efficient Ticket Management

Log and resolve unlimited issues, assigning them to the right personnel for swift resolution.

Automated Inbound Communication

Convert inbound emails and SMS into tickets automatically, streamlining the process.

Comprehensive Follow-up and Comments

Centrally manage unlimited follow-up actions and comments critical to business processes.

Flexible Contracts/AMC Management

Handle recurring revenue streams like subscriptions and contracts with flexible scheduling and automated reminders.

Strategic SLA Management

Implement advanced internal and external SLAs for Enterprise clients, ensuring high standards of service.

Manage Your Team, Right Inside Your CRM

Attendance, leaves and activity tracking — without a separate HR tool.

Attendance Convenience

Employees mark attendance easily via mobile, with shift-wise tracking and comprehensive periodic reports.

Leave Application & Approval

A dedicated module for employees to request and managers to approve leaves.

Holiday Definition & Management

Define and manage holidays for all team members within the system.

Work From Home Empowerment

Employees can indicate work-from-home status, aiding task allocation and resource planning.

User Activity Tracking

Monitor and track user activities across all modules to improve adoption and productivity.

Your Data, Always Clean and Connected

Unlimited storage, open APIs and de-duplication — all built in.

Unlimited Cloud Storage

Limitless cloud storage for your database, applications, and attachments.

API Integration

Full API access for unlimited calls, integrating your CRM with third-party apps, websites, and marketplaces.

Data Import / Export / Downloads

Unlimited data imports, exports, and downloads with no restrictions.

Google Sheet Integration

Sync CRM data directly into Google Sheets for effortless report extension and analysis.

Data De-duplication & Merging

Intelligently identify and merge duplicates, ensuring data cleanliness and accuracy.

Track Projects Without Leaving Your CRM

Plan, assign and monitor every project alongside your sales and support data.

Projects Tracking

Create and oversee projects involving multiple team members, stages, and timelines.

Project Tasks

Define and manage tasks for each project as a trackable checklist of actionable items.

Time / Cost Analysis

Monitor time and resource expenditure across tickets, opportunities, contracts and projects.

Every Call Becomes CRM Data

AI listens, transcribes and updates your CRM automatically — no manual entry.

Call & Pipeline Analytics

Track talk time, call trends and sales performance in real time.

Automatic Call Analysis

Identify weak conversations, objections and coaching opportunities automatically.

Coaching & Behavior Flags

Detect script adherence and call-etiquette gaps automatically.

Competitor & Objection Intelligence

Track recurring pushbacks, price gaps and competitor mentions.

Sales Performance Insights

Identify top-performing agents and areas for improvement.

Let Your CRM Do the Repetitive Work

Automate follow-ups, notifications and routine processes so your team can focus on selling.

Lead Distribution

Automatically route new leads to the right salesperson the moment they arrive.

Automated Follow-up Reminders

Never miss a follow-up with automatic reminders and workflows.

Workflow Automation

Automate approvals, notifications and multi-step business processes.

WhatsApp & Email Automation

Send automatic updates, confirmations and reminders to customers.

Auto-Updated Records

Keep customer records updated automatically as your team works.

MORE THAN A CRM

More Than a CRM

Sukam Apps CRM combines everything your business needs to sell, support and grow — in one connected platform.

CRM
+
Communication
+
AI Calling
+
WhatsApp
+
Automation
+
Analytics

Don’t just store customer data. Use it to run your business.

TELECALLER CRM

Powerful Telecalling CRM Inside Sukam Apps

A powerful sales communication engine inside a complete business CRM.

Auto Dialing

Dial numbers automatically so your telecallers spend less time between calls.

Call Recording

Every call is recorded and stored against the customer record for quality and training.

Lead Distribution

Leads are automatically routed to the right telecaller the moment they arrive.

Call Tracking

Track talk time, call outcomes and daily calling activity for every team member.

Call Analytics

See calling trends, conversion rates and performance across your entire team.

AI Speech Analytics

AI analyzes conversations to flag objections, sentiment and coaching opportunities.

Automatic CRM Updates

Call outcomes and notes are logged to the CRM automatically — no manual entry.

WhatsApp Integration

Follow up instantly over WhatsApp right after every call.

Integration

Tally on Cloud

Access your Tally data anytime, anywhere with secure cloud hosting. Work on Tally from any device, collaborate with your team in real time, and keep your accounting data safe with automated backups — all integrated with your CRM workflow.

Get Tally on Cloud
Why Sukam Apps

Why Choose Sukam Apps

Here is what business owners actually get when they switch to Sukam Apps CRM — not just a features list, but real results.

Live in Days, Not Months

Your team starts using Sukam Apps CRM within days of sign-up — no lengthy setup, no waiting on IT, no stalled rollout.

Proven With 1,500+ Businesses

Real companies across India run their sales and support on Sukam Apps CRM every day — with measurable gains in conversions and follow-up speed.

Built From Real Customer Requests

Every feature you see was requested by an actual Sukam Apps customer — not copied from a generic CRM checklist.

A Support Team That Answers

Get a dedicated onboarding manager and support in your own language — so you are never stuck waiting on a ticket queue.

Built for Every Industry

One CRM. Different Businesses.

Whether you sell properties, provide professional services, manage immigration cases or run a growing sales team — Sukam Apps CRM adapts to your business process.

Manufacturing

Transform your manufacturing processes. Streamline operations, enhance collaboration, and boost sales efficiency.

Debt Collection

Empower debt collection agencies, credit card companies, loans & leasing companies, and insurance companies.

Wealth Management

Effectively manage assets under management (AUM), nurture client relationships, and drive growth.

Immigration Consultants

Navigate immigration complexities effortlessly and exceed client expectations.

Hotel Industry

Efficiently manage your sales team, corporate contracts, and payment follow-ups.

Chartered Accountants

Optimize your CA operations, fortify client relationships, and accelerate business growth.

IT Industry

Advanced CRM tools to seamlessly meet the dynamic demands of your enterprise clients.

Real Estate

Streamline property management, enhance client relationships, and thrive in the competitive market.

See how it fits your business process:

Real Estate

Lead → Site Visit → Follow-up → Booking → Payment

Immigration

Lead → Counselling → Documentation → Application → Follow-up

Manufacturing

Enquiry → Quotation → Order → Production → Payment

Service Business

Lead → Sales → Customer → Support → Renewal

Education

Enquiry → Counselling → Admission → Follow-up → Fee

Professional Services

Lead → Consultation → Proposal → Client → Service → Billing

WHO IT’S FOR

Built for Businesses That Want to Work Smarter

From sales teams to service businesses, Sukam Apps CRM fits the way your team already works.

Sales Teams Marketing Teams Telecallers Customer Support Teams Field Sales Teams Service Businesses Real Estate Companies Immigration Consultants Professional Services Indian SMEs
Powerful Integration Partnerships

Connects With the Tools You Already Use

TallyTally WhatsApp / WABAWhatsApp / WABA ZapierZapier PabblyPabbly viaSocketviaSocket Google WorkspaceGoogle Workspace IndiaMARTIndiaMART TradeIndiaTradeIndia JustdialJustdial GallaboxGallabox SendGridSendGrid Airtel BusinessAirtel Business SmartfloSmartflo ServetelServetel ExotelExotel KaleyraKaleyra CallerDeskCallerDesk GenesysGenesys WordPressWordPress Sukam Cloud IVRSukam Cloud IVR

Using a different tool? Tell us what you need — we'll build that integration for you.

Product Showcase

See Sukam Apps CRM in Action

A quick look at the screens your team will use every day — presented as a live dashboard preview.

app.sukamapps.com/dashboard
1,204
318
76%
Rs 42.8L

Live dashboard: call volume, active leads, conversion rate, and pipeline value at a glance.

Payment history, dues, and invoices linked to every account.

Lead #4821 — Ramesh Traders

Source: WhatsApp · Status: Qualified · Next follow-up: Tomorrow

Lead #4822 — Om Enterprises

Source: IndiaMART · Status: New · Next follow-up: Today

Every call auto-logged with duration, outcome, and AI notes.

Quotation #QT-1042

3 line items · Tax & discount applied · PDF ready to send

Inbound emails converted to tickets and tracked to resolution.

Mark attendance, update leads, and manage tasks on the go.

Ready to Make Your Sales Team More Productive?

Our CRM helps you track every inquiry, automate follow-ups, and measure performance — so your team never misses a lead.

BOOK A FREE DEMO
1,500+
Happy Clients
12,000+
Active Users
60+
Team Members
16+
Years of Experience