October tha, winter knitwear ka sabse busy season, jab Rajiv Malhotra ko woh call aayi jisse har manufacturer darta hai. Jaipur ka ek dealer naraz tha. “Aapke salesman ne das din pehle mera order confirm kiya tha. Invoice kahan hai? Dispatch kahan hai?” Rajiv ne sales se poocha: CRM mein deal won mark thi. Accounts se poocha: Tally mein koi invoice nahi tha. Kisi ne unhe bataya hi nahi tha. Us shaam Rajiv ko samajh aaya ki Tally CRM integration asal mein kis problem ko solve karta hai.
Yeh pehli baar nahi hua tha. Har mahine unka CA sheher se Ludhiana ki factory tak gaadi chala ke aata, poora din accountant ke saath baithta, aur office ke us ek computer pe Tally check karta jahan woh install tha. Aur har mahine CRM ke sales numbers aur Tally ke sales numbers do alag kahaniyan sunate. Phir koi banda din laga ke unhe match karta.
Sunday ko Rajiv lunch pe Bhupi paaji se mile aur sab kuch bata diya.
Bhupi paaji chupchaap sunte rahe, phir bole, “Rajiv, kabhi kisi proper cricket match ko scorers’ box se dekha hai?”
“Asli match mein do scorer hote hain,” unhone kaha. “Dono saath baithte hain, aur har over ke baad check karte hain ki dono ki book match kar rahi hai. Agar ek ne chauka likha aur doosre ne do run, toh wahin us waqt theek karte hain. Innings khatam hone ka wait nahi karte.”
“Tumhari factory mein ek scorer sales office mein CRM ke saath baitha hai. Doosra accounts mein Tally ke saath. Dono alag kamron mein hain, aur book sirf month end pe milaate hain. Toh total match kaise karega?”
Zyada tar badhte hue business mein asli problem yahi hai. Sales CRM mein rehti hai: enquiries, follow-ups, quotations, won deals. Paisa Tally mein rehta hai: invoices, payments, GST, stock. Dono apni jagah sahi hain. Problem dono ke beech ka gap hai, jo aam taur pe phone calls, WhatsApp messages aur kisi ke dobara typing karne se bhara jaata hai.
Key takeaway: CRM aur Tally ek doosre ke competitor nahi hain. CRM woh manage karta hai jo hone wala hai; Tally woh record karta hai jo ho chuka hai. Problem sirf dono ke beech ka gap hai.
Tally CRM integration ka matlab hai apne sales system aur accounts system ko jodna, taaki information ek se doosre mein bina dobara type kiye pahunche. Jab CRM mein deal won hoti hai, toh customer aur order ki details accounts team ko Tally mein invoicing ke liye mil jaati hain. Accountant ko billing details ya item list ke liye salesman ke peeche nahi bhaagna padta.
Bhupi paaji ne ek baat pe khaas zor diya. Integration ka matlab yeh nahi ki CRM khud se bill banane lagega. Asli billing ka control aapki accounts team ke paas hi rehta hai. Woh details check karte hain, Tally mein invoice banate hain aur apne rules follow karte hain. Integration sirf dobara typing aur peeche bhaagna khatam karta hai.
Rajiv ka doosra sir-dard CA ka har mahine factory aana tha. Tally factory office ke ek computer pe tha. CA ko books dekhni hoti toh wahan aana padta. Rajiv Delhi mein kisi dealer se mil rahe hote aur outstanding payments dekhne hote, toh accountant ko call karke wait karna padta.
Sukam Tally On Cloud se aap apna Tally kisi bhi browser se khol sakte ho. Aap, aapka accountant aur aapka CA, sab secure multi-user access ke saath same Tally data pe kaam kar sakte hain, jahan bhi hon. Office ke kone mein koi local server nahi rakhna padta jiski kisi ko dekhbhaal karni pade.
Rajiv ke CA ke liye badlaav simple tha: ab woh apne office se login karke books check kar sakte the, GST ka kaam kar sakte the aur inventory dekh sakte the, bina har mahine factory aaye.
Key takeaway: Integration aapke sales data ko Tally se jodta hai. Tally on Cloud us Tally ko aapki team aur CA ke liye kahin se bhi accessible banata hai. Dono milke gap band karte hain.
| Situation | Pehle | CRM aur Tally jodne ke baad |
|---|---|---|
| Salesman deal confirm karta hai | Accounts ko call ya WhatsApp se pata chalta hai, kabhi kabhi din baad | Customer aur order details bina dobara type kiye invoicing ke liye milti hain |
| Month-end review | Sales total aur Tally total match nahi karte, reconcile karne mein din lagte hain | Sales aur finance reports jude hue data se aati hain, reconciliation aasaan hoti hai |
| CA ka monthly kaam | CA office aake ek computer pe Tally chalata hai | CA remotely login karke books, GST aur inventory dekhta hai |
| Owner travel kar raha hai | Payments ke liye accountant ko call karta hai | Browser mein Tally khol ke khud check karta hai |
Rajiv ne wahi do sawaal poochhe jo har owner poochta hai. Pehla, licence. Aapko kya chahiye yeh aapke current Tally licence pe depend karta hai, aur Sukam team setup se pehle use check karke aapko confirm karegi.
Doosra, data. Yahan clear rehna zaroori hai. Sukam Apps aapki customer aur lead lists Excel ya purane system se CRM mein la sakta hai. Lekin Sukam aapka Tally data CRM mein migrate nahi karta. Aapka accounting data Tally mein hi rehta hai, jahan uski jagah hai. Integration aage ke liye dono ko jodne ke baare mein hai, apni books ko sales software mein copy karne ke baare mein nahi.
Agle season se pehle Jaipur wale dealer ka phir call aaya, is baar naye order ke saath. Salesman ne deal won mark ki, aur jab accountant ne Tally khola, toh invoice ke liye details pehle se wahan thi. Kisi ne billing address poochne ke liye kisi ko phone nahi kiya.
Month end pe Rajiv ke CA ne apne office se login kiya. Jab sales report aur Tally ke figures saath rakhe gaye, toh dono ek hi kahani suna rahe the. “Paaji,” Rajiv ne kaha, “pehli baar mere dono scorer ek hi book se padh rahe hain.”
Bhupi paaji hans pade. “Badhiya. Ab score pe behas karne ki jagah match dekho.”
Maksad yeh hai ki won deals ki customer aur order details bina dobara type kiye Tally mein invoicing ke liye mil jaayein. Asli billing ka control aapki accounts team ke paas rehta hai aur invoice woh khud banate hain.
Haan. Sukam Tally On Cloud ke saath Tally browser mein secure multi-user access ke saath khulta hai, toh aapka CA remotely login karke books, GST aur inventory pe kaam kar sakta hai.
Nahi. Sukam Excel ya purane system se customer aur lead data CRM mein import kar sakta hai, lekin Tally data CRM mein migrate nahi karta. Aapke accounts Tally mein hi rehte hain.
Yeh aapke current Tally licence pe depend karta hai. Sukam team check karke confirm karegi ki kya chahiye.
Sukam Apps IT Services 2011 se Punjab ke businesses ki madad kar raha hai. Hum Sukam Apps CRM aur Sukam Tally On Cloud setup karte hain, Punjab, Chandigarh aur Haryana mein aapke office aake aur baaki India mein online aapki team ko training dete hain, aur aapko phone aur WhatsApp pe ek dedicated support person milta hai. +91 99142 49191 pe call karo ya free demo book karo, aur dekho aapki sales aur accounts kaise finally match karte hain.
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