Free Calls for Customers
Callers pay nothing to dial your 1800 number, so more people call instead of leaving your ad, website or product box.
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Customers call you free on an 1800 number, calls ring on your staff mobiles, every call is recorded and reported.
We arrange the number through licensed telecom partners, help with the operator KYC, set up your IVR menu, train your team and give you one dedicated support person. No hardware needed
From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.
An 1800 number makes it easy and free for customers to call you, and Sukam Cloud IVR makes sure every call reaches the right person.
Callers pay nothing to dial your 1800 number, so more people call instead of leaving your ad, website or product box.
Print one easy-to-remember number on ads, website, packaging, dealer boards and visiting cards.
“Press 1 for Sales, 2 for Service” with your own welcome message, working hours and holiday message.
No desk phones or PBX. Calls ring on your team’s mobiles by department, round-robin or priority.
Every missed caller becomes a callback task, so no enquiry is forgotten after office hours.
Every call is recorded for training, quality checks and settling customer disputes.
Every caller is saved in Sukam Apps CRM with call history, ready for follow-up.
Calls received, answered and missed, by staff and by hour, on your phone.
In many cases the same number can also be registered on WhatsApp Business API, so customers can call and chat on one number.
From the operator paperwork to the first call, Sukam Apps handles it with you.
We understand your departments, staff and expected call volume.
Choose an available 1800 number from our telecom partners.
We help you with the company KYC documents the telecom operator needs.
IVR menu, greetings, timings and after-hours handling planned with you.
Calls routed to staff mobiles by department, round-robin or priority.
Recording, missed-call alerts and callback tasks switched on.
Calls and recordings connected to Sukam Apps CRM.
Staff and managers trained, then one dedicated support person after go-live.
Not every business needs an 1800 number. Here is how the options compare, so you pay only for what helps you.
The caller pays nothing; your business pays for incoming call minutes. Best for customer support, dealer lines and ad campaigns.
A regular business number on Sukam Cloud IVR, with the same IVR menu, routing and recording. Callers pay normal call rates, and it costs less to run.
In many cases you can keep your current business number and put Sukam Cloud IVR on it. We check this before you start.
Many businesses register their landline or toll-free number on WhatsApp Business API (not the normal WhatsApp app). Meta verifies it by an OTP call, so we first check the number can receive that call.
No suitable number? Take a new Indian virtual number for WhatsApp Business API, no SIM needed, at ₹1,600/year. Meta’s message charges are separate from the Sukam fee.
Toll-free charges depend on the operator, the number and your monthly call minutes, usually a monthly rental plus per-minute charges. You get a written quote upfront, with no hidden fees.
Sukam Apps CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.
Businesses across India use an 1800 number wherever a free call brings in more enquiries.
One free support line for dealers, distributors and service complaints across states.
Toll-free number on hoardings and on 99acres and Magicbricks ads, with every enquiry routed to a sales person.
Admission enquiries handled by an IVR menu for courses, fees and counsellors.
Appointment and report enquiries answered, with missed calls called back.
Order, delivery and return support on one free number, connected to WhatsApp updates.
Enquiries from newspaper ads, Facebook and Instagram routed to the right counsellor, with every call recorded.
A toll-free number is a business phone number that customers can call without paying for the call. In India, toll-free numbers usually start with 1800. The business pays for the incoming call minutes instead of the caller.
Tell Sukam Apps your requirement, choose an available 1800 number, and submit your company KYC documents for the telecom operator. We then set up the IVR menu, call routing and recording. Activation time depends on the operator’s verification.
The cost depends on the telecom operator, the number you choose and your monthly call minutes. It is usually a monthly rental plus per-minute charges for incoming calls. Sukam Apps gives you a written quote before you start. Call +91 99142 49191 for a quote.
In many cases, yes, on the WhatsApp Business API (not the normal WhatsApp app). Meta verifies the number with an OTP by SMS or voice call, so the toll-free number must be able to receive that call; we check this before setup. The green tick is decided by Meta and is never guaranteed, and Meta’s message charges are separate from the Sukam fee.
It is a new Indian phone number without a SIM card that is registered on the WhatsApp Business API. Sukam Apps provides one for ₹1,600/year, so your team can use WhatsApp from a shared inbox instead of personal phones.
No. The toll-free number runs on Sukam Cloud IVR, and calls ring on your staff mobiles. You only need a mobile phone and internet for the dashboard.
Yes. Sukam Apps does on-site setup and staff training in Punjab, Chandigarh, Haryana, Delhi NCR and parts of Himachal (Baddi, Solan), and online setup and training for the rest of India. Every client gets one dedicated support person.
Talk to Sukam Apps. We will suggest the right number for your business, handle the operator paperwork and show you how every call will be answered, recorded and followed up.