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Record-Keeping CRM for Punjab Government-Approved Immigration Consultants

Every agreement, receipt, refund and document against the client file, in your own office’s hands. Licensed consultants, IELTS centres and ticketing agents run on trust and paperwork. Sukam Apps CRM keeps every client’s trail automatically, so a fee dispute, a staff change or a licence renewal is a report, not a search.

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Our clients

Trusted by Industry Leaders across India

From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.

The problem

Where Licensed Consultants Get Into Trouble

Most problems in a consultancy are not visa refusals. They are a fee dispute without a receipt, a refund with no record, or a counsellor who left with the files. Clean records protect the licence holder.

✕ How it works today✓ With Sukam Apps CRM
A client or parent says the fee was higher than agreed, or that a refund was promised. There is no signed agreement, no receipt copy and no record of what was said.
Agreement, receipts, refund record and every WhatsApp message are on the client file, time-stamped, so the dispute is answered with documents, not memory.
Fees are noted in receipt books and Excel sheets. At month end nobody knows the total collected, pending instalments and refunds per counsellor or per branch.
Every instalment creates a numbered receipt against the file; a monthly summary of fees, refunds and files filed reaches the owner automatically.
The licence is in the consultancy’s name, but client files live on staff members’ personal WhatsApp. When a counsellor leaves, the records leave with them.
All documents and chats stay in the company CRM, numbers are masked for staff, and access ends the day a counsellor leaves.
Licence renewal, the accountant’s year-end work or your own review needs a client and fee summary for the period. Assembling it from registers takes days.
A period-wise list of clients, fees charged and service stages exports in minutes, with the agreements and receipts attached to each file.
How it works

How Sukam Apps CRM Builds the Record Trail

Five steps, all inside the normal daily work of the office. Nothing extra to maintain.

Licence & Office on File

Licence number, validity, registered address and branches recorded once; renewal date reminders to the owner.

Agreement at Enrolment

Service agreement generated from the client record at enrolment, uploaded signed, linked to the file.

Receipt for Every Instalment

Each payment creates a numbered receipt; refunds are recorded against the same file with reason and date.

Service Stages Recorded

Counselling, documents, application, submission and decision dated on the file: the “service rendered” record.

Period-wise Summary

Monthly summary to the owner on schedule; any period’s client and fee list exported for the accountant or renewal paperwork.

Features

Record-Keeping Features for Approved Consultants

For immigration consultants, IELTS and PTE centres and ticketing agents licensed under the Punjab Travel Professionals’ Regulation Act.

Client Agreement on File

Agreement generated from the client record, signed copy uploaded, never lost in WhatsApp.

Fee Receipts & Refund Records

Numbered receipt for every instalment; refunds with reason and date on the same file.

Service Rendered Log

Every stage from counselling to decision dated, so “what service was given” has an answer.

Document Vault per Client

Passport, IELTS, funds, offer letters and agreements stored per client with upload dates.

Monthly Fee & File Summary

Scheduled summary of new clients, fees, refunds and files filed, emailed to the owner every month.

Period-wise Client & Fee Report

Client list with fees charged and services rendered for any period, exported in minutes for the accountant or your own review.

Branch-wise Records per Licence

Each licensed branch keeps its own records; the owner sees all branches together.

Access Control & Number Masking

Staff see only their clients; phone numbers are masked; access ends when staff leave.

Give each branch one Sukam Cloud IVR number so every inquiry call is recorded, run WhatsApp campaigns for intakes and seminars, and use Saaransh AI Business Insights to see which counsellors handle objections well and who needs coaching.

Why Sukam Apps

Why Immigration Consultants in Punjab, Haryana and Chandigarh Choose Sukam Apps

Software is half the job. The other half is a person who sets it up in your office and answers the phone afterwards.

On-site Setup & Training

Our team comes to your office in Punjab, Chandigarh and Haryana to configure pipelines and train counsellors. Himachal and the rest of India get online setup and training.

Dedicated Support Person

Every client gets one named support person. No call-centre queue, no IVR wait.

Jalandhar Company, Since 2011

15+ years, 1,500+ businesses, 12,000+ users. A local company you can visit at BMC Chowk, Jalandhar.

Free CRM Usage Audit

After go-live we check which counsellors use the CRM properly and where leads still leak, free of charge.

Your Leads Stay With Your Company

Number masking, recorded SIM calls and every chat and note inside the CRM. When a counsellor leaves, the students stay.

Clean Records for Approved Consultants

Agreements, fee receipts, refunds and client documents in one trail, which licensed consultants in Punjab need to keep for every client.

Before & after

What Changes for Your Consultancy

Without CRMHow it works today

  • Fee disputes with no receipt or agreement to show
  • Monthly totals compiled by hand from registers
  • Refunds remembered, not recorded
  • Client files on staff phones
  • Renewal paperwork depends on what can be found

With Sukam Apps CRMWhat changes

  • Agreement, receipts and refunds on every file
  • Monthly fee and file summary emailed automatically
  • Every refund dated with a reason
  • Every document in the company CRM
  • Period-wise client and fee report in minutes
Who uses it

Who Uses Sukam Apps CRM in Immigration

Study Visa ConsultantsPR & Immigration ConsultantsWork Permit ConsultantsTourist & Visitor Visa AgentsIELTS & PTE Coaching CentresOverseas Education AgentsSpouse & Dependent Visa ServicesTravel & Ticketing AgenciesMulti-branch ConsultanciesEducation Fair Organisers
Integrations

25+ Integrations to the tools you already use

Sukam Apps CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.

  • Lead portals
  • WhatsApp & social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
Connected ecosystem

Everything a Immigration Consultants Business Needs, Connected

CRM, calling, WhatsApp and accounting on one platform. No copy-paste between five different apps.

FAQ

Records for Approved Consultants: Frequently Asked Questions

Does Sukam Apps CRM give me a monthly summary of fees and files?

Yes. A scheduled summary of new clients, fees collected, refunds and files filed is emailed to the owner every month, and any period can be exported on demand.

A client disputes the fee or a refund. What do I have to show?

The signed agreement, every numbered receipt, the refund record with its date and reason, and the WhatsApp history, all on that client’s file.

Does it store signed client agreements?

Yes. The agreement is generated from the client record, the signed copy is uploaded, and it stays linked to that client’s file with every receipt and document.

Is this legal advice on the Punjab Travel Professionals’ Regulation Act?

No. Sukam Apps CRM is software for keeping your own client records in order. Licence conditions are set by the district administration under the Act and Rules; confirm current requirements with the licensing authority for your district.

Does it work for IELTS centres and ticketing agents too?

Yes. The same client, fee and document trail works for IELTS and PTE coaching centres and ticketing agents licensed under the Act.

Do you set it up in our office?

Yes, for consultancies in Punjab, Chandigarh and Haryana the Sukam Apps team sets up the CRM and trains staff on-site. Other states get online setup with a dedicated support person.

Keep Every Client Record Ready for Renewal

See how immigration and study visa consultants run their leads and files on Sukam Apps CRM.

1,500+Businesses supported
12,000+Active users
15+Years experience