Client Agreement on File
Signed agreement uploaded to the client file, never lost in WhatsApp.
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Every agreement, receipt, refund and document against the client file, in your own office’s hands. Licensed consultants, IELTS centres and ticketing agents run on trust and paperwork. Sukam Apps CRM keeps every client’s trail automatically, so a fee dispute, a staff change or a licence renewal is a report, not a search.
Most problems in a consultancy are not visa refusals. They are a fee dispute without a receipt, a refund with no record, or a counsellor who left with the files. Clean records protect the licence holder.
Five steps, all inside the normal daily work of the office. Nothing extra to maintain.
Licence number, validity, registered address and branches recorded once; renewal date reminders to the owner.
Signed service agreement uploaded at enrolment and linked to the client file.
Each payment creates a numbered receipt; refunds are recorded against the same file with reason and date.
Counselling, documents, application, submission and decision dated on the file: the “service rendered” record.
Monthly summary to the owner on schedule; any period’s client and fee list exported for the accountant or renewal paperwork.
For immigration consultants, IELTS and PTE centres and ticketing agents licensed under the Punjab Travel Professionals’ Regulation Act.
Signed agreement uploaded to the client file, never lost in WhatsApp.
Numbered receipt for every instalment; refunds with reason and date on the same file.
Every stage from counselling to decision dated, so “what service was given” has an answer.
Passport, IELTS, funds, offer letters and agreements stored per client with upload dates.
Scheduled summary of new clients, fees, refunds and files filed, emailed to the owner every month.
Client list with fees charged and services rendered for any period, exported in minutes for the accountant or your own review.
Each licensed branch keeps its own records; the owner sees all branches together.
Staff see only their clients; phone numbers are masked; access ends when staff leave.
Give each branch one Sukam Cloud IVR number so every inquiry call is recorded, run WhatsApp campaigns for intakes and seminars, and use Saaransh AI Business Insights to see which counsellors handle objections well and who needs coaching.
Software is half the job. The other half is a person who sets it up in your office and answers the phone afterwards.
Our team comes to your office in Punjab, Chandigarh and Haryana to configure pipelines and train counsellors. Himachal and the rest of India get online setup and training.
Every client gets one named support person. No call-centre queue, no IVR wait.
15+ years, 1,500+ businesses, 12,000+ users. A local company you can visit at BMC Chowk, Jalandhar.
After go-live we check which counsellors use the CRM properly and where leads still leak, free of charge.
Number masking, recorded SIM calls and every chat and note inside the CRM. When a counsellor leaves, the students stay.
Agreements, fee receipts, refunds and client documents in one trail, which licensed consultants in Punjab need to keep for every client.
CRM, calling, WhatsApp and accounting on one platform. No copy-paste between five different apps.
Yes. A scheduled summary of new clients, fees collected, refunds and files filed is emailed to the owner every month, and any period can be exported on demand.
The signed agreement, every numbered receipt, the refund record with its date and reason, and the WhatsApp history, all on that client’s file.
Yes. The signed agreement is uploaded to the client file and stays linked with every receipt and document for that client.
No. Sukam Apps CRM is software for keeping your own client records in order. Licence conditions are set by the district administration under the Act and Rules; confirm current requirements with the licensing authority for your district.
Yes. The same client, fee and document trail works for IELTS and PTE coaching centres and ticketing agents licensed under the Act.
Yes, for consultancies in Punjab, Chandigarh and Haryana the Sukam Apps team sets up the CRM and trains staff on-site. Other states get online setup with a dedicated support person.
See how immigration and study visa consultants run their leads and files on Sukam Apps CRM.