Counsellor Training
Leads, follow-ups, student files and parent updates, taught on your own files.
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Our team comes to your office, sets up your pipelines and checklists, and trains your counsellors, telecallers and filing and admission team. After go-live you get a dedicated support person, not a call-centre queue. Serving Punjab businesses since 2011.
A CRM does not fail because of software. It fails because the team goes back to Excel in the second week.
We work with consultancies across Punjab, Chandigarh and Haryana, including Jalandhar, Ludhiana, Amritsar, Mohali, Chandigarh, Patiala and Karnal.
Country-wise and visa-wise stages that match how your office works today.
Document checklists for each country and visa type, ready for your counsellors.
Counsellors, telecallers, filing and admission staff each see the work that is theirs.
WhatsApp updates and calling set up so your team works from one place.
We stay with your team through the first files and fix problems as they appear.
From the first day in your office to the months after.
Leads, follow-ups, student files and parent updates, taught on your own files.
Stages, checklists, offer letter and fee tracking, days late and country-wise status.
Logging calls, follow-up tasks and calling from the CRM.
How to read delays, fees pending and reports by country, college and officer.
A named person for your office, not a call-centre queue.
Consultancies outside Punjab, Chandigarh and Haryana are set up and trained online.
We look at how your files run today and suggest what to set up first.
Sukam Apps, BMC Chowk, Jalandhar, serving businesses across Punjab, Chandigarh and Haryana.
Give each branch one Sukam Cloud IVR number so every inquiry call is recorded, run WhatsApp campaigns for intakes and seminars, and use Saaransh AI Business Insights to see which counsellors handle objections well and who needs coaching.
Software is half the job. The other half is a person who sets it up in your office and answers the phone afterwards.
Our team comes to your office in Punjab, Chandigarh and Haryana to configure pipelines and train counsellors. Himachal and the rest of India get online setup and training.
Every client gets one named support person. No call-centre queue, no IVR wait.
15+ years, 1,500+ businesses, 12,000+ users. A local company you can visit at BMC Chowk, Jalandhar.
After go-live we check which counsellors use the CRM properly and where leads still leak, free of charge.
Number masking, recorded SIM calls and every chat and note inside the CRM. When a counsellor leaves, the students stay.
Agreements, fee receipts, refunds and client documents in one trail, which licensed consultants in Punjab need to keep for every client.
CRM, calling, WhatsApp and accounting on one platform. No copy-paste between five different apps.
In Punjab, Chandigarh and Haryana, including Jalandhar, Ludhiana, Amritsar, Mohali, Chandigarh, Patiala and Karnal. Other states are set up and trained online.
Counsellors, telecallers, filing and admission staff and the owner, each on the work that is theirs.
It depends on how many countries and visa types you handle. We agree a plan after looking at your process.
You get a dedicated support person for your office, not a call-centre queue.
Yes. We configure country-wise and visa-wise stages and checklists to match your process.
Yes. We offer a free audit of how your files run today.
See how immigration and study visa consultants run their leads and files on Sukam Apps CRM.