No SIM, No Hardware
The number lives on the cloud, so there is no SIM to lose, no landline to install and no exchange to maintain.
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One business number for your whole team: calls ring on staff mobiles, every call is recorded, and the number stays with your company.
We give you an Indian virtual number on Sukam Cloud IVR, complete the KYC, set up your IVR menu and call routing, train your team and give you one dedicated support person. No hardware needed
From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.
A virtual phone number is a real Indian business number that runs on the cloud instead of on a SIM card or a landline in your office. Customers call it like any normal mobile or city number and pay their usual call rates. The call then rings on whichever staff mobiles you choose. Because the number belongs to the business and not to one phone, it never goes out of reach when an employee is on leave, changes phone or leaves the company.
You do not need a phone line, an exchange or any hardware in your office. The number runs on Sukam Cloud IVR, and every call follows a clear flow:
A virtual number gives you one professional company number, and Sukam Cloud IVR makes sure every call on it reaches the right person.
The number lives on the cloud, so there is no SIM to lose, no landline to install and no exchange to maintain.
Print one number on your website, Google listing, IndiaMART and TradeIndia, ads and visiting cards instead of staff personal numbers.
“Press 1 for Sales, 2 for Service” with your own welcome message, working hours and holiday message.
No desk phones or PBX. Calls ring on your team’s mobiles by department, round-robin or priority.
Every missed caller becomes a callback task, so no enquiry is forgotten after office hours.
Every call is recorded for training, quality checks and settling customer disputes.
Every caller is saved in Sukam Apps CRM with call history, ready for follow-up.
Calls received, answered and missed, by staff and by hour, on your phone.
In many cases the same number can also be registered on WhatsApp Business API, so customers can call and chat on one number.
From KYC to the first call, Sukam Apps handles it with you.
We understand your departments, staff and expected call volume.
Choose an available virtual number (mobile-style or city landline-style).
We help you with the company KYC documents needed for your number.
IVR menu, greetings, timings and after-hours handling planned with you.
Calls routed to staff mobiles by department, round-robin or priority.
Recording, missed-call alerts and callback tasks switched on.
Calls and recordings connected to Sukam Apps CRM.
Staff and managers trained, then one dedicated support person after go-live.
A virtual number is the right start for most small and mid-sized businesses. Here is how it compares with the other options.
A regular Indian business number on Sukam Cloud IVR, with IVR menu, routing and recording. Callers pay normal call rates, and it costs less to run than a toll-free number.
The caller pays nothing and your business pays for incoming minutes. Best when you advertise across India or run a large support line. See 1800 toll-free numbers →
In many cases you can keep your current business number and put Sukam Cloud IVR on it. We check this before you start.
Take a new Indian virtual number for WhatsApp Business API, no SIM needed, at ₹1,600/year. Meta’s message charges are separate from the Sukam fee.
Use the same virtual number for calls on Sukam Cloud IVR and chats on WhatsApp Business API, so customers reach one company number for both. We first check the number can receive Meta’s verification call.
Virtual number charges depend on the number type, the number of staff receiving calls and your monthly call minutes. You get a written quote upfront, with no hidden fees. Contact us for current plans.
Many small businesses start on a staff member’s personal mobile. This is what changes when you move to a virtual number.
| Point | Virtual Business Number | Personal Mobile Number |
|---|---|---|
| Who owns the number | The business | The employee |
| Number format | Indian mobile-style or city landline number | Personal 10-digit mobile number |
| Calls at the same time | Many callers at once, routed to free staff | Usually one call per line or SIM |
| IVR menu and routing | Built in with Sukam Cloud IVR | Not available on a normal SIM |
| Call recording and reports | Every call recorded, with owner reports | Only if each phone is set up separately |
| When staff leave | The number stays with the business | Customers may still call the old employee’s phone |
| Best for | Growing teams that want every call answered and tracked | One person handling a few calls a day |
Sukam Apps CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.
Businesses across India use a virtual number wherever calls come to many people in a team.
One company number for dealers, distributors and service complaints.
One number on hoardings and on 99acres and Magicbricks ads, with every enquiry routed to a sales person.
Admission enquiries handled by an IVR menu for courses, fees and counsellors.
Appointment and report enquiries answered, with missed calls called back.
Order, delivery and return calls on one number, connected to WhatsApp updates.
Enquiries from newspaper ads, Facebook and Instagram routed to the right counsellor, with every call recorded.
A virtual phone number is a business phone number that works over the cloud without a SIM card or landline. Calls to it can ring on any mobile you choose, and every call can be recorded and reported.
Share your requirement with Sukam Apps, choose an available number and submit your business KYC documents. We then set up the IVR menu, call routing and recording, and train your team.
No. Callers pay their normal call rates, like calling any mobile or landline. If you want calls to be free for the caller, choose an 1800 toll-free number instead. Read how to get a toll-free number.
The cost depends on the number type, the number of staff receiving calls and your monthly call minutes. Sukam Apps gives you a written quote before you start. Call +91 99142 49191 for a quote.
Yes. A virtual number can be registered on the WhatsApp Business API (not the normal WhatsApp or WhatsApp Business app). Meta verifies it with a one-time code by voice call, so we check the number first. The green tick is decided by Meta and is never guaranteed, and Meta’s message charges are separate from the Sukam Apps fee.
Sukam Apps provides an Indian virtual number for WhatsApp Business API at ₹1,600/year, so your team can use WhatsApp from a shared inbox instead of personal phones.
No. The virtual number runs on Sukam Cloud IVR, and calls ring on your staff mobiles. You only need a mobile phone and internet for the dashboard.
Yes. Sukam Apps does on-site setup and staff training in Punjab, Chandigarh, Haryana, Delhi NCR and parts of Himachal (Baddi, Solan), and online setup and training for the rest of India. Every client gets one dedicated support person.
Talk to Sukam Apps. We will suggest the right number for your business, complete the KYC and show you how every call will be answered, recorded and followed up.