Sukam Apps CRMvsTeleCRMTeleCRM is an Indian CRM built around telecalling teams, sold self-serve at a published per-user price. Sukam Apps CRM is an Indian CRM built since 2011 for SMBs that want a team to set it up, train their staff at the office and answer the phone when something goes wrong. This page is written by Sukam Apps, so we have kept TeleCRM details to what its official website says.
You run a large telecalling team, you want a published per-user price you can check yourself without talking to anyone, and your team is comfortable setting up and learning the software on its own.
You want someone to come to your office in Punjab, Chandigarh, Haryana, Delhi NCR or Himachal, set it up and train your staff in Hindi or Punjabi, your accounts stay in Tally, and you want CRM, WhatsApp API and Cloud IVR from one vendor on one number.
TeleCRM vs Sukam Apps CRM: side by side
| TeleCRM | Sukam Apps CRM | |
|---|---|---|
| Pricing | Core CRM at ₹799 per user per month billed annually, or ₹1,099 per user per month billed quarterly | Quoted per business based on users and modules, with setup and training included. Call 9914249191 for current pricing. |
| Setup & training | Self-serve onboarding. Extra consultation sessions with an automation expert are charged at ₹999 per hour. | In-person setup and staff training at your office in Punjab, Chandigarh, Haryana, Delhi NCR and Himachal Pradesh; online for the rest of India. Included, not hourly. |
| Language of training | Not stated on the website | Hindi, Punjabi or English, whichever your staff is comfortable in |
| Support | Support included with the plan; paid consultation sessions for workflow and chatbot building | One dedicated support person per client on call and WhatsApp, no call-centre queue or IVR wait |
| Calling | One-click dialer and call recording built into the core plan | Click-to-call, call recording and Sukam Cloud IVR linked to every lead; Sukam CallEngine for full call centers |
| Chat Sync add-on at ₹200 per user per month; WhatsApp API setup is a one-time ₹1,999 | WhatsApp Business API from the same company (chat, broadcast, automatic follow-ups), set up by our team | |
| Lead sources | Lead capture from 15+ platforms, Excel upload, custom APIs | IndiaMART, TradeIndia, Justdial, 99acres, Magicbricks, Google Ads, Facebook/Instagram, website and WhatsApp leads land in the CRM automatically |
| Automation | Up to 10,000 automations a month included; beyond that they are charged separately | Follow-up reminders, auto lead assignment and workflows configured for your process during setup |
| Accounting | Not offered | Tally integration for invoices and ledgers; Tally on Cloud also offered |
| Other products from the same vendor | CRM only | CRM, WhatsApp Business API, Cloud IVR, call center, autodialer, voice broadcasting, Tally on Cloud, mobile apps |
| Refunds | Full refund within the first 15 days on quarterly and annual plans after a feedback call | Free trial before you buy; ask us for written terms |
| Company | TeleCRM, India | Sukam Apps IT Services, Jalandhar, since 2011, 15+ staff |
TeleCRM details are taken from telecrm.in (pricing page) as checked on 14 November 2026 and may change; please verify with TeleCRM before buying. All trademarks belong to their owners. Sukam Apps pricing is quoted per business; ask us for a written quote.
Where TeleCRM is better
- A published per-user price on the website, so you can work out your cost before you call anyone.
- Built specifically around high-volume telecalling, with a one-click dialer and call recording in the core plan.
- You can sign up and start on your own, without waiting for a salesperson or a demo.
- A stated 15-day refund window on quarterly and annual plans.
- A generous automation allowance of 10,000 a month in the core plan.
Where Sukam Apps is better
- Someone physically comes to your office in Punjab, Chandigarh, Haryana, Delhi NCR or Himachal to set it up and train your staff, in Hindi, Punjabi or English. Most Indian SMB CRM projects fail at adoption, not at software.
- Training and consultation are part of the price, not ₹999 an hour.
- One dedicated person you can call, instead of a ticket queue.
- WhatsApp Business API is set up for you by the same team, rather than a per-user add-on plus a setup fee.
- Works with Tally, which most Indian SMBs already use for accounts.
- CRM, WhatsApp, Cloud IVR, autodialer and Tally on Cloud come from one vendor on one number, so there is nobody to blame in the middle.
- An office in Jalandhar you can walk into, and a company running since 2011.
Switching from TeleCRM to Sukam Apps
We export your TeleCRM leads, contacts and follow-ups to Excel or CSV, map the fields with you, import them into Sukam Apps CRM and train your team before you move your lead sources across. Your TeleCRM data stays with you until you are satisfied.
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Frequently asked questions
Is TeleCRM cheaper than Sukam Apps CRM?
TeleCRM publishes ₹799 per user per month on annual billing, which looks simple. Add the Chat Sync add-on at ₹200 per user per month, the one-time WhatsApp API setup of ₹1,999 and any consultation at ₹999 an hour, and the real number changes. Sukam Apps quotes one price per business that includes setup, in-person training and a dedicated support person. Compare the total for your team over a year, not the headline per-user rate.
Does TeleCRM give training at our office?
TeleCRM onboarding is self-serve, and extra consultation sessions are listed at ₹999 per hour on its website. In Punjab, Chandigarh, Haryana, Delhi NCR and Himachal Pradesh, Sukam Apps comes to your office, sets the CRM up and trains your staff in Hindi, Punjabi or English as part of the package.
Which one is better for a telecalling team?
If your business is almost entirely outbound telecalling and your team is comfortable setting software up itself, TeleCRM is purpose-built for that and worth a look. If your telecallers also need WhatsApp follow-ups, a Cloud IVR for incoming calls, and someone to train staff who are not comfortable in English, Sukam Apps covers the whole thing from one place.
Can I move my data from TeleCRM to Sukam Apps CRM?
Yes. We import leads, contacts and follow-up history from an Excel or CSV export during setup and train your team before you switch your lead sources over.
Do you support WhatsApp like TeleCRM does?
Yes. Sukam Apps is a WhatsApp Business API provider, so chat, broadcasts and automatic follow-ups work inside the CRM and we handle the API approval and number setup for you.
Who should still choose TeleCRM?
Teams that want a published per-user price with no conversation, teams running very high call volumes where a dialer-first design matters most, and teams that prefer to set up and learn software on their own.
Talk to a real person
Call or WhatsApp us, tell us what you use today, and we will tell you honestly whether Sukam Apps or TeleCRM is the better fit for your business.