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Solutions › Call Center Solution

Human Agents te AI Calling layi Call Center Software, ikk hi platform te

Control tuhadi team de hath vich. Vadhu kamm AI sambhale. Sukam CallEngine PRI lines, SIP trunks, VoIP ja GSM gateways te poora human call center chalaunda hai, te incoming te outgoing calls layi AI Calling Agents vi jodda hai, sabh ikk built-in CRM naal jude hoye.

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PRI, SIP, VoIP te GSM GatewayLive agents + AI Calling AgentsBuilt-in CRM

Our clients

Trusted by Industry Leaders across India

From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.

Human + AI

Human Agents te AI Calling Agents, naal-naal kamm karde hoye

AI tuhadi team di thaan nahi lainda. Jinna calls vich insaan di lorh hai oh tuhade agents sambhalde ne, te roz diyan aam incoming te outgoing calls AI Calling Agents sambhalde ne, usse platform te CRM te.

Human Call Center

PRI lines, SIP trunks, VoIP te GSM gateways te chalda hai
Predictive te progressive auto-dialer
Live agent monitoring: spy, whisper te barge
Call recording, queues te IVR routing

Free Demo book karo →

AI Calling Agents

AI Voicebot 24/7 incoming calls da jawab dinda hai
Reminders, follow-ups te surveys layi outgoing AI calls
Har call te speech analytics
Tuhadi team de naal chalda hai, ohna di thaan nahi

Expert naal gall karo →

Khaas gallan

Teams Sukam CallEngine te kyon aundiyan ne

Built-in CRM

Customer di poori jaankari naal vadhiya gall-baat.

AI Intelligence

Voicebot te Speech Analytics naal vadhiya samajh.

Performance Tracking

Team te har agent di performance da saaf hisaab.

Saukhi Handling

Incoming te outgoing dovein calls saukhe tareeke naal sambhalo.

Feature

Sukam CallEngine de Features vekho

Management te Security

Live Dashboard: Call center de zaroori numbers live dikhaunda hai, jiven Call Volume, AHT, status te agent performance.
Live Call Management: Spy, Whisper te Barge naal quality check vadhiya hunda hai, supervisor lorh pain te call vich jud sakda hai.
Missed Call Management: Missed call te apne-aap SMS follow-up te call ton baad “thank you” message janda hai, jis naal customer jude rehnde ne.
Safe Call Recording: Saariyan calls quality check, baad vich vekhan te zaroori jaankari di suraksha layi safe tareeke naal record hundiyan ne.
Omnichannel Support: Calls, SMS vargey saare channels ikk platform te, taan jo har customer nu ikko jeha vadhiya support mile.
SIP, PRI, VoIP te GSM Gateway Support: SIP, PRI, VoIP, SIM te GSM Gateway sabh chalde ne, taan jo tuhade kise vi telephony system naal judeya ja sake.

AI te Automation

AI Voice Bot: 24/7 insaan varga support, tez te bina galti de jawab, kamm di speed kaafi vadh jandi hai.
Speech Analytics: Calls nu live check karda hai te aisi jaankari dinda hai jis naal agents di performance te customer service vadhiya hove.
Advanced IVR te ACD: Calls apne-aap sahi jagah te sahi agent tak pahunchdiyan ne, wait time ghatt hunda hai te customer khush rehnda hai.
SVB (Sukam Voice Broadcasting): Pehlan ton record kita message ikk vaari bahut lokan tak pahunchao, time bachao.

Productivity te Agent Support

Auto Dialing: Predictive te Progressive Dialers agents nu sirf chukkiyan gayiyan calls naal jodde ne, jis naal kamm vadhda hai te khaali time ghatt hunda hai.
CRM Screen Pop-Up: Incoming call aunde hi customer di jaankari CRM screen te aa jandi hai, taan jo jawab jaldi te sahi hove.
Click-to-Call: App ton seedha ikk click vich call, customer tak jaldi pahuncho.
Kitey vi kamm: Agents kise vi jagah ton safe tareeke naal kamm kar sakde ne, business kade nahi rukda.
Break Management: Staff de breaks da live hisaab, taan jo har time sahi staff available rahe.

Integrations

25+ Integrations to the tools you already use

Sukam Apps CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.

Lead portals
WhatsApp & social
Cloud telephony
Email
Accounting
Automation

Explore all integrations Book a free demo

Industries

Tuhadi Industry de hisaab naal Solutions

Loan Services Provider

Dialing apne-aap, calls turant sahi agent tak, te CRM ton application status da hisaab, taan jo loan jaldi process hove.

Loan Recovery

Automated voice broadcast naal payment reminders te ikk hi platform te agents di performance tracking naal recovery saukhi.

Wealth Management

Har gall-baat da record te built-in CRM vich mauke track karke client naal rishta mazboot.

Immigration Consultants

Call log, automatic reminders te IVR routing naal documents te client de case da poora hisaab.

Hotel Industry

Personal booking te feedback le ke guest da experience vadhiya, call management te CRM naal.

Automobile Industry

Service reminders apne-aap te sales leads da hisaab, telephony te CRM ikk saath, taan jo follow-up time te hove.

IT Industry

Ikk ticketing system, IVR automation te live call monitoring naal SLA poora te problems jaldi hal.

Real Estate

Click-to-Call, smart routing te client data vale screen pop-up naal leads jaldi booking vich badlan.

Sukam CallEngine kyon

Sukam CallEngine vakhra kyon hai

Sukam CallEngine ikk aisa system hai jo tuhadi communication vadhiya banaunda hai, kamm saukha karda hai te productivity saaf taur te vadhaunda hai.

Ikk jagah poora Telecalling

Telecalling di saari lorh ikk hi platform ton sambhalo, saukha te tez.

Security te Restrictions

IP Restriction, Number Masking te Role/Team access vargey tareekeyan naal data safe.

Advanced Call Management

Predictive dialing, smart routing, te poore call logs te recordings.

Apne hisaab da Workflow

Built-in CRM tuhade business de process de hisaab naal workflow banaun dinda hai.

Vadhan yog System

Tuhade business de naal vadhan te badlan layi baneya hai.

Setup te poora saath

Setup ton le ke roz de kamm tak poora support te guidance, taan jo badlaav saukha hove.

Multichannel Support

SIP, PRI, VoIP, GSM Gateway, SMS te bahut kujh, sabh saukhe tareeke naal jud janda hai.

CRM Integration

APIs naal kise vi CRM naal jud janda hai, te EPBX/IPPBX te mobile apps naal vi saukhe tareeke naal chalda hai.

Asli Kamm vich Varton

Sukam CallEngine: Asli kamm vich kiven varteya janda hai

Saade solutions naal vakh-vakh kamman vich customers naal vadh gall-baat te kamm saukha.

Appointment te Lead Management

IVR call nu best agent tak bhejda hai; Click-to-call naal turant gall; screen pop naal client di jaankari turant; call data naal lagataar sudhaar.

Payment Recovery Solution

Automated voice broadcast naal time te reminders; payment history de hisaab naal offers; auto dialing naal call jud jaan ton baad hi agent tak transfer.

Help Desk Support

Ikk ticketing system naal saare channels di gall-baat; multilevel IVR naal apne-aap jawab te ticket sahi jagah; live dashboard naal performance te feedback.

Distribution Network Management

Vaar-vaar de order lena te payment reminders saukhe; distributors di area-wise sales da hisaab te network naal judeya rehna.

Partner program

Apne layi sahi Partnership Program chuno

Sales Partner

Saade products vech ke apni kamaai vadhao.

Referral Partner

Nave clients refer karke rewards kamao.

Implementation Partner

Saade CRM Implementation Partner bano.

Partner bano →

Ecosystem

Sukam Apps Ecosystem da hissa

CRM, calling, WhatsApp te accounting, sabh ikk platform te jude hoye.

Sukam Apps CRMLeads, pipeline, follow-ups WhatsApp API CRMOfficial Meta API + team inbox Sukam Tally On CloudKise vi browser ton Tally Sukam Cloud IVRBusiness number + call routing Bulk MessagingSMS, WhatsApp te RCS Mobile App For TelecallerMobile calling + tracking

Ajj hi Sukam CallEngine naal apni business communication vadhiya banao.

Telephony te CRM nu ikk saath jodo, customers naal vadhiya gall karo, kamm saukha te productivity vadh.

Free Demo book karo →💬 WhatsApp karo 📞 Call karo +91 99142 49191

1,500+Businesses da bharosa

12,000+Active users

16+Saal da experience