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Debt Collection CRM: Agencies, NBFCs & Recovery Teams layi

Cases allocate karo, call karo, record karo, har promise to pay track karo te jaldi collect karo. Sukam CRM collection agencies te lenders nu telecalling, field recovery, payment reminders te client MIS layi ikk system dinda hai.

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Bulk allocationPTP trackingHar call record
Our clients

Trusted by Industry Leaders across India

From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.

Asli problem

Recovery targets kyon miss hunde han

Collection volume di game hai. Jadon allocation, calling te follow-up Excel te personal phones te chalde han, promises tutde han te paisa collect nahi hunda.

✕ Ajj ki hunda hai✓ Sukam CRM naal
Har mahine bank/NBFC allocation file (jiven bucket-wise Excel sheet, email attachment ya pen drive) aundi hai te supervisor hath naal agents vich vandda hai—pehle kayi din bina call de nikal jande ne te recovery target miss hunda hai.
Allocation file CRM vich upload karo; cases bucket, region te language de hisaab naal agents nu auto-assign ho jande ne te Auto-dialer turant calling shuru kar dinda hai.
PTP (jiven agent di notebook, Excel sheet ya customer da WhatsApp te ‘Saturday nu pakka’) bhul jande ne—due date wale din koi call nahi karda te payment agle bucket vich khisak jandi hai.
Agent nu PTP date te Follow-up reminder milda hai, te customer nu due-payment reminder WhatsApp/SMS te apne aap chala janda hai.
Agent calls (jiven personal mobile ton kitiyan calls ya bina recording wali lines) record nahi hundiyan—customer complaint kare tan koi proof nahi hunda te client bank penalty la dinda hai.
Sukam Cloud IVR ya Mobile App For Telecaller naal 100% calls disposition samet record hundiyan ne; Saaransh AI har call da summary dinda hai.
Field agents visit report (jiven phone te ‘ghar te koi nahi si’, phone gallery photos ya register entry) bina proof de dinde ne—fake visits pakdiyan nahi jandiyan te recovery rukk jandi hai.
Mobile app te GPS check-in te photos naal har visit record hundi hai, te supervisor Dashboard te live vekh sakda hai.
Client MIS (jiven bank layi bucket-wise Excel, agent-wise recovery sheet te PTP list) jodan vich kayi din lag jande ne—MIS late jave tan client agli allocation ghatt kar dinda hai.
Client, bucket, agent te recovery amount wise daily Reports te Dashboard apne aap tyar milde ne, bina Excel jod-tod de.
Customers payment details (jiven account number, EMI amount, UPI ID ya branch address) vaar vaar agent de personal WhatsApp te puchde rehnde ne—galat account vich payment jaan da khatra rehnda hai.
Due-payment reminder payment details samet WhatsApp/SMS te apne aap chala janda hai, har customer nu ikko jihe official format vich.
Kiven kamm karda hai

Sukam CRM tuhada collection process kiven chalaunda hai

Allocation file ton recover hoye amount tak, har step track hunda hai.

Upload

Banks te NBFCs diyan allocation files bucket, DPD te amount naal import karo.

Allocate

Bucket, pincode ja language de hisaab naal cases telecallers te field agents nu auto-allocate.

Call te record

Recording, disposition codes te next action naal dialer calling.

Collect

WhatsApp te SMS te payment links te reminders bhejo. Receipts update karo.

Report

Client, bucket te agent de hisaab naal daily MIS. Recovery vs target real time vich.

Features

Collection CRM Features

Third-party agencies te in-house collection teams layi bana.

Bulk Case Allocation

Lakhan cases upload karo te minutan vich bucket, DPD, pincode ja language de hisaab naal allocate karo.

Disposition Codes & PTP

RTP, PTP, callback, wrong number varge standard codes. Har case di PTP date te amount track hundi hai.

Dialer & Call Recording

Agents CRM ja Mobile App For Telecaller ton call karde han. Quality te disputes layi har call record hundi hai.

Payment Links & Receipts

WhatsApp te SMS te payment links bhejo, part-payments te settlements record karo.

Field Recovery App

Field agents nu visit list mildi hai, GPS check-in, photos te visit outcome naal.

Settlement & Hard Recovery

Settlement approvals, legal notices te hard recovery stages case-wise track karo.

Compliance Controls

Recorded calls, role-based data access te activity logs, fair practice guidelines layi madad.

Client-wise MIS

Har bank ja NBFC client layi daily te monthly MIS, agent productivity te recovery rate.

Sukam CRM high-volume dialing layi Sukam Cloud IVR te sade Call Center Solution naal judda hai, bulk SMS te WhatsApp reminders bhejda hai, te Saaransh AI Business Insights naal agent calls da tone te script check hunda hai, is layi quality team nu har recording sunan di lod nahi.

Pehlan te baad

Tuhadi collection team layi ki badalda hai

CRM ton binaAjj ki hunda hai

  • Cases Excel vich vande jande ne te WhatsApp te share hunde ne.
  • PTP dates copy vich likhiyan jandiyan ne, te aksar miss ho jandiyan ne.
  • Agent ne Call te ki keha, is di koi Recording nahi hundi.
  • Field visit reports verify nahi ho sakdiyan.
  • Client MIS mahine de end te hath naal tyar hunda hai.

Sukam CRM naalKi badlega

  • Cases mintan vich automatic allocate ho jande ne.
  • Har PTP da Follow-up due date wale din hunda hai.
  • Har Call disposition naal record hundi hai.
  • Field visits GPS te photos naal verify hundiyan ne.
  • Client-wise MIS har roz tyar milda hai.
Kaun use karda hai

Sukam Collection CRM kaun vartda hai

Third-party Collection AgenciesNBFC Collection TeamsBank Recovery VendorsMicrofinance InstitutionsCredit Card CollectionsConsumer Durable LoansTwo-wheeler & Auto LoansPersonal Loan FintechsHousing Finance RecoveryTelecom & Utility DuesEducation Loan RecoveryGold Loan Companies
Integrations

25+ Integrations to the tools you already use

Sukam CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.

  • Lead portals
  • WhatsApp & social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
Explore all integrations Book a free demo
Connected ecosystem

Debt Collection Business di Har Lod, Ikk Jagah Connected

CRM, calling, WhatsApp te accounting ikk hi platform te. Panj vakh-vakh apps vich copy-paste di lod nahi.

Sukam CRMSales, support & process
Sukam Cloud IVROne business number
Mobile App For TelecallerSIM calling + recording
Call Center SolutionDialer + live monitoring
Bulk SMS, WhatsApp & RCSCampaigns & reminders
Saaransh AI Business InsightsAI call reports
FAQ

Debt Collection CRM: Aam Puchhe Jaan Wale Sawaal

Debt collection agencies layi CRM ki kamm karda hai?

Eh poora collection cycle sambhalda hai: cases di allocation, calling, dispositions, promise to pay, payment links, field visits te har client layi MIS, sab ikk system vich.

Ki asi banks te NBFCs diyan allocation files upload kar sakde haan?

Haan. Account details, bucket, DPD te amount wali allocation files bulk vich import kar sakde ho te cases aapne aap agents nu allocate ho jaande han.

Ki agent calls record hundiyan han?

Haan. Sukam Cloud IVR, Call Center Solution ja Mobile App For Telecaller raahin kittiyan calls record hundiyan han te case naal link ho jaandiyan han.

Ki asi WhatsApp te SMS te payment reminders bhej sakde haan?

Haan. Payment reminders, links te receipts WhatsApp te SMS te alag-alag ja bulk vich bheje ja sakde han.

Promise to pay (PTP) kiven track hunda hai?

Har PTP date te amount naal save hunda hai. Due date te agent nu reminder milda hai te payment status de hisaab naal case aapne aap agle stage te chala jaanda hai.

Ki borrower da data secure hai?

Haan. Access role-based hai, is layi agents nu sirf apne allocated cases dikhde han, te har action log hunda hai.

Ki pehlan demo vekh sakde haan?

Haan ji. Free demo book karo, asi sample allocation data naal poora collection flow dikhavange.

Hor industries

Hor Industries layi Sukam CRM

Manufacturing layi CRMWealth Management layi CRMImmigration Consultants layi CRMHotel Industry layi CRMIT Industry layi CRMReal Estate layi CRMMedical Equipment layi CRMSukam CRM de saare Features

Zyada recovery, har case te poore control naal

Vekho collection agencies te NBFCs Sukam CRM te allocation, calling te field recovery kiven chalaundiyan han.

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1,500+Businesses da bharosa
12,000+Active users
16+Saal da experience