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Loan Recovery CRM: Recovery Agencies, NBFCs aur Recovery Teams ke liye

Cases baantein, follow-ups apne-aap karein, payment links bhejein aur jaldi wasooli karein. Sukam Apps CRM poore India ki recovery agencies, NBFCs aur loan recovery teams ko telecalling, call recording, payment miss alerts, SMS aur WhatsApp payment links, field recovery aur client reports ke liye ek system deta hai.

Cases ek saath baantnaPayment vaada trackingRecorded calls
Hamare clients

Poore India mein Industry Leaders ka bharosa

Tezi se badhte local business se lekar national brands tak, manufacturing, education, immigration, healthcare aur finance ki teams apni sales Sukam Apps par chalaati hain.

Problem

Recovery target kyun chhoot jaate hain

Recovery ginti ka khel hai. Jab cases baantna, calling aur follow-up Excel aur personal phone par chalte hain, to vaade toot jaate hain aur paisa wasool nahi hota.

✕ Abhi kaise hota hai✓ Sukam Apps CRM ke saath
Har mahine bank/NBFC se cases ki file (jaise bucket-wise Excel ya email attachment) aati hai aur haath se agents mein baanti jaati hai. Shuru ke kai din bina call ke nikal jaate hain aur target chhoot jaata hai.
File upload karein, Sukam Apps cases ko bucket, ilaake aur bhasha ke hisaab se apne-aap baant deta hai, aur auto-dialer turant calling shuru kar deta hai.
Payment ke vaade (jaise agent ki diary, Excel ya customer ka WhatsApp par ‘Saturday ko pakka’) bhool jaate hain. Due date par koi call nahi karta aur account agle bucket mein chala jaata hai.
Har vaade ki date par agent ko follow-up reminder milta hai, aur customer ko WhatsApp/SMS par apne-aap payment reminder jaata hai.
Agent ki calls (jaise personal mobile ya bina recording wali line) ka koi record nahi. Customer shikayat kare to koi saboot nahi aur bank penalty laga deta hai.
Sukam Cloud IVR aur Mobile App For Telecaller 100% calls result ke saath record karte hain, aur Saaransh AI har call ka summary banata hai.
Field agent bina saboot ke visit report dete hain (jaise phone par ‘ghar par koi nahi tha’, gallery ki photo ya register entry). Jhoothe visits pakde nahi jaate aur recovery ruk jaati hai.
Field agent mobile app par GPS check-in aur photo ke saath har visit darj karte hain, aur supervisor dashboard par live dekhta hai.
Client ki report (jaise bank ke liye bucket-wise Excel, agent-wise recovery sheet aur vaadon ki list) banane mein kai din lagte hain. Report der se jaaye to client agle mahine kam cases deta hai.
Sukam Apps client, bucket, agent aur recovery amount ke hisaab se roz ki reports aur dashboard apne-aap banata hai, Excel jodne ki zaroorat nahi.
Customer agent ke personal WhatsApp par payment ki details (jaise account number, EMI amount, UPI ID ya branch ka pata) maangte rehte hain. Galat account mein payment ka khatra badhta hai.
Official payment details ke saath payment reminders har customer ko WhatsApp/SMS par ek hi format mein apne-aap jaate hain.
Kaise kaam karta hai

Sukam Apps CRM aapka recovery ka kaam kaise chalata hai

Cases ki file se lekar wasool hue paise tak, har step ka hisaab.

Upload

Banks aur NBFCs ki cases file bucket, DPD aur amount ke saath import karein.

Cases baantna

Bucket, pincode ya bhasha ke hisaab se cases telecallers aur field agents mein apne-aap baantein.

Call aur recording

Dialer se calling, recording, call ka result aur agla kadam.

Wasooli

WhatsApp aur SMS par payment links aur reminders bhejein. Receipt update karein.

Report

Client, bucket aur agent ke hisaab se roz ki report. Target ke muqable recovery live.

Features

Recovery CRM ke Features

Recovery agencies aur company ki apni recovery teams ke liye bana.

Cases ek saath baantna

Lakhon cases upload karein aur minutes mein bucket, DPD, pincode ya bhasha ke hisaab se baantein.

Call Result Codes aur Payment Vaada

RTP, payment vaada, callback, galat number jaise standard codes. Har case ka vaade ki date aur amount track hota hai.

Dialer aur Call Recording

Agents CRM ya Mobile App For Telecaller se call karte hain. Quality aur jhagdon ke liye har call record.

Payment Links aur Receipts

WhatsApp aur SMS par payment links bhejein, thodi-thodi payment aur settlement darj karein.

Field Recovery App

Field agents ko visits ki list milti hai, GPS check-in, photo aur visit ke result ke saath.

Settlement aur Hard Recovery

Settlement approval, legal notice aur hard recovery ke stages har case ke hisaab se track karein.

Niyam aur Controls

Recorded calls, role ke hisaab se data access aur activity logs, taaki sahi tareeke ke niyam follow hon.

Client-wise Reports

Har bank ya NBFC client ki roz aur mahine ki report, agent ki productivity aur recovery rate.

Sukam Apps CRM zyada calling ke liye Sukam Cloud IVR aur hamare Call Center Solution se judta hai, bulk SMS aur WhatsApp reminders bhejta hai, aur Saaransh AI Business Insights se agents ki calls ka lehja aur script check karta hai, taaki quality team ko har recording sunni na pade.

Automation aur payments

Apne-aap Follow-ups, Payment Links aur Call Recordings

Recovery tab badhti hai jab koi follow-up na chhoote aur payment ek tap mein ho jaaye. Sukam Apps CRM dono kaam apne-aap karta hai, aur niyamon ke liye har call ka record rakhta hai.

Follow-up apne-aap

Har case ka time par follow-up. Har call ke result, callback aur vaade ki date se follow-up task apne-aap bante hain, taaki agents din ki shuruaat Excel ki jagah tayyar call list se karein.

Payment miss hone par alert

Toote vaade usi din pakde jaate hain. Vaade ki date bina payment ke nikal jaaye ya EMI miss ho, to turant alert milta hai aur case apne-aap agle follow-up ya field visit par chala jaata hai.

SMS aur WhatsApp Payment Links

Payment karna sabse aasaan. SMS aur official WhatsApp Business API se payment gateway aur UPI links bhejein, receipt apne-aap jaati hai aur case par payment status update hota hai.

Telecaller App se Call Recording

Har call ka record. Sukam Telecaller App mobile SIM se ki gayi agent calls record karta hai, call ka time aur result darj karta hai, aur quality check aur jhagdon ke liye sab CRM mein bhejta hai.

Pehle aur baad

Aapki Recovery Team ke liye kya badlega

CRM ke binaAbhi kaise hota hai

  • Cases Excel mein baante aur WhatsApp par bheje jaate hain
  • Vaade ki dates diary mein, aksar chhoot jaati hain
  • Agent ne kya kaha, koi recording nahi
  • Field visit report ki jaanch nahi ho sakti
  • Client report mahine ke aakhir mein haath se banti hai

Sukam Apps CRM ke saathKya badlega

  • Cases minutes mein apne-aap baante jaate hain
  • Har vaade ka due date par follow-up
  • Har call result ke saath record
  • Field visit GPS aur photo se pakka
  • Har din client-wise report taiyaar
Kaun use karta hai

Sukam Recovery CRM kaun use karta hai

Recovery AgenciesNBFC Recovery TeamsBank Recovery VendorsMicrofinance InstitutionsCredit Card RecoveryConsumer Durable LoansTwo-wheeler aur Car LoansPersonal Loan FintechsHousing Finance RecoveryTelecom aur Bijli-Paani BillsEducation Loan RecoveryGold Loan CompaniesCompany ki apni Recovery Teams
Integrations

Aapke pehle se use ho rahe tools ke saath 25+ Integrations

Sukam Apps CRM lead portals, WhatsApp, cloud telephony, email, accounting aur automation tools se judta hai jin par Indian business chalte hain. Leads, calls aur invoices apne-aap sync hote hain, taaki aapki team ek hi screen se kaam kare.

  • Lead portals
  • WhatsApp aur social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
FAQ

Loan Recovery CRM: Aksar poochhe jaane wale sawaal

Recovery agencies ke liye CRM kya karta hai?

Recovery ka poora kaam ek system mein: cases baantna, calling, call ka result, payment ke vaade, payment links, field visits aur har client ki report.

Kya hum banks aur NBFCs ki cases file upload kar sakte hain?

Haan. Account details, bucket, DPD aur amount wali file ek saath import karein, aur cases apne-aap agents mein baant dein.

Kya agents ki calls record hoti hain?

Haan. Sukam Cloud IVR, Call Center Solution ya Mobile App For Telecaller se ki gayi calls record hoti hain aur case ke saath judti hain.

Kya hum WhatsApp aur SMS par payment reminder bhej sakte hain?

Haan. Payment reminders, links aur receipts WhatsApp aur SMS par ek-ek karke ya ek saath bheje ja sakte hain.

Payment vaada (PTP) kaise track hota hai?

Har vaada date aur amount ke saath save hota hai. Due date par agent ko reminder milta hai aur payment ke hisaab se case apne-aap aage badhta hai.

Kya customer ka data safe hai?

Haan. Access role ke hisaab se hai, agents ko sirf unhe diye gaye cases dikhte hain, aur har kaam ka record rehta hai.

Kya pehle demo dekh sakte hain?

Haan. Free demo book karein, hum sample data ke saath recovery ka poora flow dikhaayenge.

Payment miss hone par kya CRM turant notification deta hai?

Haan. Vaade ki date bina payment ke nikal jaaye ya EMI miss ho, to CRM agent aur supervisor ko alert karta hai aur agla follow-up ya field visit apne-aap bana deta hai.

Kya agents apne mobile SIM se call karein to bhi recording hogi?

Haan. Sukam Telecaller App se agents ke mobile SIM ki calls record hoti hain, time aur result ke saath darj hoti hain, aur quality check aur jhagde sulajhane ke liye CRM mein jaati hain.

Kya aap poore India ki recovery agencies aur NBFCs ke saath kaam karte hain?

Haan. Sukam Apps CRM cloud par chalta hai, aur hum poore India ki recovery agencies, NBFCs aur loan recovery teams ko online aur phone par shuru karwaate, sikhaate aur support karte hain, Jalandhar, Punjab ke head office se.

Zyada recovery, har case par poora control

Dekhiye recovery agencies aur NBFCs Sukam Apps CRM par cases baantna, calling aur field recovery kaise chalaate hain.

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