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Agencies, NBFCs & Recovery Teams ke liye Debt Collection CRM

Cases allocate karein, call karein, record karein, har promise to pay track karein aur jaldi collect karein. Sukam CRM collection agencies aur lenders ko telecalling, field recovery, payment reminders aur client MIS ke liye ek hi system deta hai.

Bulk allocationPTP trackingRecorded calls
Our clients

Trusted by Industry Leaders across India

From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.

Asli problem

Recovery Targets Kyun Miss Hote Hain

Collection volume ka khel hai. Jab allocation, calling aur follow-up Excel aur personal phones par chalte hain, to promises toot jaate hain aur paisa wasool nahi hota.

Har mahine allocation files aati hain aur Excel mein haath se baanti jaati hain

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Bulk upload aur bucket, region aur language ke hisaab se auto-allocation

Promise to pay bhool jaate hain, due date par koi call nahi karta

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Agents ko PTP reminders aur customers ko payment reminders

Agent calls record nahi hoti, disputes aur complaints sambhalna mushkil

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Har call disposition codes ke saath record

Field agents phone par visit report dete hain, koi proof nahi

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GPS check-in, photos aur visit notes wala field app

Client MIS banane mein kai din lagte hain

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Client, bucket, agent aur recovery amount ke hisaab se daily MIS

Customers baar-baar payment details maangte hain

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Payment links aur account details WhatsApp aur SMS par

Kaise kaam karta hai

Sukam CRM Aapka Collection Process Kaise Chalata Hai

Allocation file se recovered amount tak, har step track hota hai.

Upload

Banks aur NBFCs ki allocation files bucket, DPD aur amount ke saath import karein.

Allocate

Bucket, pincode ya language ke hisaab se telecallers aur field agents ko auto-allocate.

Call & record

Recording, disposition codes aur next action ke saath dialer calling.

Collect

WhatsApp aur SMS par payment links aur reminders bhejein. Receipts update karein.

Report

Client, bucket aur agent ke hisaab se daily MIS. Recovery vs target real time mein.

Features

Collection CRM Features

Third-party agencies aur in-house collection teams ke liye bana.

Bulk Case Allocation

Lakhon cases upload karein aur bucket, DPD, pincode ya language ke hisaab se minutes mein allocate karein.

Disposition Codes & PTP

RTP, PTP, callback, wrong number jaise standard codes. Har case ki PTP date aur amount track.

Dialer & Call Recording

Agents CRM ya Mobile App For Telecaller se call karte hain. Quality aur disputes ke liye har call record.

Payment Links & Receipts

WhatsApp aur SMS par payment links bhejein, part-payments aur settlements record karein.

Field Recovery App

Field agents ko visit list milti hai, GPS check-in, photos aur visit outcome ke saath.

Settlement & Hard Recovery

Settlement approvals, legal notices aur hard recovery stages case-wise track karein.

Compliance Controls

Recorded calls, role-based data access aur activity logs, fair practice guidelines follow karne mein madad.

Client-wise MIS

Har bank ya NBFC client ke liye daily aur monthly MIS, agent productivity aur recovery rate.

Sukam CRM high-volume dialing ke liye Sukam Cloud IVR aur hamare Call Center Solution se judta hai, bulk SMS aur WhatsApp reminders bhejta hai, aur Saaransh AI Business Insights se agent calls ka tone aur script check karta hai, taaki quality team ko har recording sunni na pade.

Pehle aur baad

Aapki Collection Team ke liye Kya Badalta Hai

CRM ke binaAaj kya hota hai

  • Cases Excel mein baante aur WhatsApp par share
  • PTP dates notebook mein, aksar miss
  • Agent ne kya bola, koi recording nahi
  • Field visit reports verify nahi ho paati
  • Client MIS mahine ke end mein haath se

Sukam CRM ke saathKya badlega

  • Cases minutes mein automatic allocate
  • Har PTP ka due date par follow-up
  • Har call disposition ke saath record
  • Field visits GPS aur photos se verified
  • MIS roz ready, client-wise
Kaun use karta hai

Sukam Collection CRM Kaun Use Karta Hai

Third-party Collection AgenciesNBFC Collection TeamsBank Recovery VendorsMicrofinance InstitutionsCredit Card CollectionsConsumer Durable LoansTwo-wheeler & Auto LoansPersonal Loan FintechsHousing Finance RecoveryTelecom & Utility DuesEducation Loan RecoveryGold Loan Companies
Integrations

25+ Integrations to the tools you already use

Sukam CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.

  • Lead portals
  • WhatsApp & social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
Connected ecosystem

Debt Collection Business ki Har Zaroorat, Ek Jagah Connected

CRM, calling, WhatsApp aur accounting ek hi platform par. Paanch alag-alag apps ke beech copy-paste ki zaroorat nahi.

FAQ

Debt Collection CRM: Aksar Poochhe Jaane Wale Sawaal

Debt collection agencies ke liye CRM kya karta hai?

Yeh poora collection cycle ek system mein sambhalta hai: cases ka allocation, calling, dispositions, promise to pay, payment links, field visits aur har client ka MIS.

Kya banks aur NBFCs ki allocation files upload kar sakte hain?

Haan. Account details, bucket, DPD aur amount ke saath allocation files bulk import karein aur cases agents ko automatic allocate karein.

Kya agent calls record hoti hain?

Haan. Sukam Cloud IVR, Call Center Solution ya Mobile App For Telecaller se ki gayi calls record hoti hain aur case se link ho jaati hain.

Kya WhatsApp aur SMS par payment reminders bhej sakte hain?

Haan. Payment reminders, links aur receipts WhatsApp aur SMS par ek-ek karke ya bulk mein bhej sakte hain.

Promise to pay (PTP) kaise track hota hai?

Har PTP date aur amount ke saath save hota hai. Due date par agent ko reminder milta hai aur payment status ke hisaab se case apne aap aage badhta hai.

Kya borrower ka data secure hai?

Haan. Access role-based hai, agents ko sirf unke allocated cases dikhte hain, aur har action log hota hai.

Kya pehle demo dekh sakte hain?

Haan. Free demo book karein, hum sample allocation data ke saath poora collection flow dikhayenge.

Zyada Recovery, Har Case Par Poora Control

Dekhiye collection agencies aur NBFCs Sukam CRM par allocation, calling aur field recovery kaise chalate hain.

1,500+Businesses ka bharosa
12,000+Active users
16+Saal ka experience