Bulk Case Allocation
Lakhon cases upload karein aur bucket, DPD, pincode ya language ke hisaab se minutes mein allocate karein.
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Cases allocate karein, call karein, record karein, har promise to pay track karein aur jaldi collect karein. Sukam CRM collection agencies aur lenders ko telecalling, field recovery, payment reminders aur client MIS ke liye ek hi system deta hai.
Collection volume ka khel hai. Jab allocation, calling aur follow-up Excel aur personal phones par chalte hain, to promises toot jaate hain aur paisa wasool nahi hota.
Har mahine allocation files aati hain aur Excel mein haath se baanti jaati hain
→Bulk upload aur bucket, region aur language ke hisaab se auto-allocation
Promise to pay bhool jaate hain, due date par koi call nahi karta
→Agents ko PTP reminders aur customers ko payment reminders
Agent calls record nahi hoti, disputes aur complaints sambhalna mushkil
→Har call disposition codes ke saath record
Field agents phone par visit report dete hain, koi proof nahi
→GPS check-in, photos aur visit notes wala field app
Client MIS banane mein kai din lagte hain
→Client, bucket, agent aur recovery amount ke hisaab se daily MIS
Customers baar-baar payment details maangte hain
→Payment links aur account details WhatsApp aur SMS par
Allocation file se recovered amount tak, har step track hota hai.
Banks aur NBFCs ki allocation files bucket, DPD aur amount ke saath import karein.
Bucket, pincode ya language ke hisaab se telecallers aur field agents ko auto-allocate.
Recording, disposition codes aur next action ke saath dialer calling.
WhatsApp aur SMS par payment links aur reminders bhejein. Receipts update karein.
Client, bucket aur agent ke hisaab se daily MIS. Recovery vs target real time mein.
Third-party agencies aur in-house collection teams ke liye bana.
Lakhon cases upload karein aur bucket, DPD, pincode ya language ke hisaab se minutes mein allocate karein.
RTP, PTP, callback, wrong number jaise standard codes. Har case ki PTP date aur amount track.
Agents CRM ya Mobile App For Telecaller se call karte hain. Quality aur disputes ke liye har call record.
WhatsApp aur SMS par payment links bhejein, part-payments aur settlements record karein.
Field agents ko visit list milti hai, GPS check-in, photos aur visit outcome ke saath.
Settlement approvals, legal notices aur hard recovery stages case-wise track karein.
Recorded calls, role-based data access aur activity logs, fair practice guidelines follow karne mein madad.
Har bank ya NBFC client ke liye daily aur monthly MIS, agent productivity aur recovery rate.
Sukam CRM high-volume dialing ke liye Sukam Cloud IVR aur hamare Call Center Solution se judta hai, bulk SMS aur WhatsApp reminders bhejta hai, aur Saaransh AI Business Insights se agent calls ka tone aur script check karta hai, taaki quality team ko har recording sunni na pade.
CRM, calling, WhatsApp aur accounting ek hi platform par. Paanch alag-alag apps ke beech copy-paste ki zaroorat nahi.
Yeh poora collection cycle ek system mein sambhalta hai: cases ka allocation, calling, dispositions, promise to pay, payment links, field visits aur har client ka MIS.
Haan. Account details, bucket, DPD aur amount ke saath allocation files bulk import karein aur cases agents ko automatic allocate karein.
Haan. Sukam Cloud IVR, Call Center Solution ya Mobile App For Telecaller se ki gayi calls record hoti hain aur case se link ho jaati hain.
Haan. Payment reminders, links aur receipts WhatsApp aur SMS par ek-ek karke ya bulk mein bhej sakte hain.
Har PTP date aur amount ke saath save hota hai. Due date par agent ko reminder milta hai aur payment status ke hisaab se case apne aap aage badhta hai.
Haan. Access role-based hai, agents ko sirf unke allocated cases dikhte hain, aur har action log hota hai.
Haan. Free demo book karein, hum sample allocation data ke saath poora collection flow dikhayenge.
Dekhiye collection agencies aur NBFCs Sukam CRM par allocation, calling aur field recovery kaise chalate hain.