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Hotel CRM: Corporate Sales, Banquets aur Weddings ke liye

Har direct booking lead, banquet enquiry, corporate account aur payment follow-up ek jagah. Sukam Apps CRM poore India ke hotels, resorts, banquet halls aur homestays ko website aur OTA leads lene, zyada events book karne, travel agent ke rooms ka follow-up karne aur har guest ko apne-aap WhatsApp message bhejne mein madad karta hai.

Banquet aur wedding pipelineCorporate rate contractsPayment follow-ups
Hamare clients

Poore India mein Industry Leaders ka bharosa

Tezi se badhte local business se lekar national brands tak, manufacturing, education, immigration, healthcare aur finance ki teams apni sales Sukam Apps par chalaati hain.

Problem

Front desk ke bahar hotels ki kamaai kahan jaati hai

Rooms aapke PMS mein chalte hain. Par banquet enquiries, corporate accounts aur baaki payments aksar diary, Excel aur WhatsApp par chalte hain.

✕ Abhi kaise hota hai✓ Sukam Apps CRM ke saath
Wedding aur party ki enquiries (jaise Instagram, Google Business ki calls, Justdial ya reception ki diary) bhool jaati hain. Shaadiyon ke season mein date ka follow-up nahi hota aur party doosra banquet book kar leti hai.
Sukam Apps CRM website, Instagram lead ad aur Justdial ki enquiries 3 second mein apne-aap le leta hai, date, pax aur budget darj karta hai aur follow-up reminder lagata hai.
Corporate rate contracts (jaise IT companies, pharma ya banks ke rates ki Excel sheet) bina renew hue khatam ho jaate hain. Company agli baar naye hotel mein rukti hai.
Sales team ko har contract ke renewal ka reminder aur task milta hai, aur account ki poori history CRM mein dikhti hai.
Companies aur travel agents ki payments (jaise Tally ledger, GST invoice ya accountant ki Excel) mahinon pending rehti hain. Follow-up yaadasht par chalta hai aur cash flow bigadta hai.
Sukam Tally On Cloud se baaki payment CRM mein aa jaati hai, aur companies aur agents ko WhatsApp/SMS par apne-aap payment reminder jaata hai.
Sales team ke field visits (jaise corporate offices, travel agents aur wedding planners ke paas) sirf phone par bataaye jaate hain. Kaun kahan gaya pata nahi chalta aur leads kaagaz par reh jaati hain.
Har visit mobile app par GPS check-in, photo aur notes ke saath darj hota hai, aur manager ko roz report milti hai.
Guest ki shikayat aur feedback (jaise Google reviews, MakeMyTrip/Booking.com reviews ya front desk register) par dhyaan nahi jaata. Naraz guest waapas nahi aata aur buri reviews online rehti hain.
Har shikayat ek ticket banti hai, zimmedaar aur time-limit ke saath, aur band hone tak manager ko alert aata rehta hai.
Tyohaar aur shaadi season ke offers (jaise Diwali, Lohri ya New Year packages) staff ke personal WhatsApp se ek-ek karke jaate hain. Aadhe purane guests tak pahunchte hi nahi.
WhatsApp Cloud API se CRM mein save purane guests aur companies ko offers jaate hain, aur interested guests ke liye follow-up reminder lagta hai.
Kaise kaam karta hai

Hotels aur Banquets ke liye Sukam Apps CRM kaise kaam karta hai

Pehli enquiry se baar-baar aane wale guest tak.

Enquiry

Calls, seedhe aane wale log, website, Instagram aur wedding portals, sab ek list mein.

Proposal

Room, banquet aur menu packages ki quotation. Site visit aur tasting schedule.

Confirm

Advance, contract aur event ki details. Kitchen, decor aur front office ke liye tasks.

Wasooli

Baaki payment aur corporate dues ka reminders ke saath follow-up.

Rishta

Feedback, anniversary aur tyohaar ke offers se guests waapas laayein.

Features

Hotels, Resorts aur Banquets ke liye CRM Features

Sales aur events team ke liye bana, aapke abhi ke PMS ke saath chalta hai.

Banquet aur Wedding Pipeline

Har enquiry ko date, pax, venue aur budget ke saath track karein, site visit se confirm event tak.

Corporate Accounts aur Rate Contracts

Company ke hisaab se contacts, tay rates, validity aur room-night business.

Group aur MICE Bookings

Conferences, tour groups aur MICE events, room blocks aur zarooraton ke saath.

Packages aur Quotations

Room, banquet aur menu packages ki professional quotation, GST ke saath.

Payment Follow-ups

Advance, baaki payment aur corporate udhaar, apne-aap reminders ke saath.

GPS ke saath Sales Visits

Sales manager corporate aur travel agent visits GPS check-in ke saath darj karte hain.

Guest Feedback aur Shikayatein

Feedback lein, shikayat ticket ki tarah hal karein aur review maangein.

WhatsApp Campaigns

Purane guests ko tyohaar ke offers, shaadi season packages aur anniversary wishes.

Reservations aur banquets ke liye Sukam Cloud IVR number use karein taaki koi call miss na ho, official API se WhatsApp campaigns chalaayein, aur team Mobile App For Telecaller se call kare, har call record ho.

Bookings aur guest messages

Direct Bookings, Banquets aur Guest Messages ek CRM mein

Zyada direct booking aur kam chhoote events ki shuruaat hoti hai har enquiry ka jaldi jawab aur time par follow-up se. Sukam Apps CRM dono karta hai, poore India mein har size ki property ke liye.

Direct Website aur OTA Leads

Har booking enquiry track. Website, Google Business Profile, Instagram, Facebook aur calls ki enquiries ek inbox mein lein, aur OTA guests ka follow-up karein taaki agli baar woh seedha book karein.

Banquet Bookings aur Event Follow-ups

Koi date bina follow-up ke nahi. Har shaadi, party aur conference ki enquiry event date, pax, menu aur budget ke saath track karein, site visit, proposal aur advance ke reminders ke saath.

Room Allotment aur Inventory Follow-ups

Allotments jo sach mein booking banein. Travel agent aur corporate allotments, group blocks aur release dates track karein, taaki rooms khaali rehne se pehle sales team follow-up kare. Rooms aur billing aapka PMS hi chalata rahega.

Guests ko apne-aap WhatsApp Message

Har step par guest ko jaankari. Booking confirmation, raasta aur check-in details wale pre-arrival message, aur stay ke baad feedback request official WhatsApp Business API se apne-aap bhejein.

Pehle aur baad

Aapki Sales aur Events Team ke liye kya badlega

CRM ke binaAbhi kaise hota hai

  • Enquiries reception ki diary mein likhi jaati hain
  • Corporate contract tabhi renew jab company khud call kare
  • Accounts yaad dilaaye tab payment ka follow-up
  • Purane guests se dobara koi sampark nahi
  • GM ko update sirf meetings mein

Sukam Apps CRM ke saathKya badlega

  • Har enquiry confirm ya cancel hone tak track
  • Contract khatam hone se pehle renewal reminder
  • Due date par payment reminder
  • Purane guests aur companies ko regular offers
  • Enquiries, events aur kamaai ka live dashboard
Kaun use karta hai

Hospitality mein Sukam Apps CRM kaun use karta hai

Business HotelsResortsBanquet Halls aur Marriage PalacesBoutique HotelsHotel ChainsDestination Wedding VenuesFarmhouses aur Event VenuesParty Hall wale RestaurantsService ApartmentsTour aur Travel OperatorsHomestays aur Guest Houses
Integrations

Aapke pehle se use ho rahe tools ke saath 25+ Integrations

Sukam Apps CRM lead portals, WhatsApp, cloud telephony, email, accounting aur automation tools se judta hai jin par Indian business chalte hain. Leads, calls aur invoices apne-aap sync hote hain, taaki aapki team ek hi screen se kaam kare.

  • Lead portals
  • WhatsApp aur social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
FAQ

Hotel CRM: Aksar poochhe jaane wale sawaal

Hotels ke liye CRM kya karta hai?

Hotel ka sales ka kaam sambhaalta hai: banquet aur wedding enquiries, corporate accounts, group bookings, quotation, payment follow-up, guest feedback aur marketing campaigns.

Kya yeh hamare PMS ki jagah leta hai?

Nahi. Sukam Apps CRM aapke PMS ke saath chalta hai. PMS rooms aur billing chalata hai, CRM sales, events aur follow-ups.

Kya hum wedding aur banquet enquiries track kar sakte hain?

Haan. Har enquiry event date, pax, venue aur budget ke saath save hoti hai, aur site visit, proposal, advance aur confirmation tak aage badhti hai.

Kya hum corporate rate contracts sambhaal sakte hain?

Haan. Company ke hisaab se rates, validity aur contacts save karein, aur contract khatam hone se pehle reminder paayein.

Kya hum purane guests ko WhatsApp par offers bhej sakte hain?

Haan. Official WhatsApp API se tyohaar ke offers, wedding packages aur anniversary ke WhatsApp campaigns chala sakte hain.

Kitni jaldi shuru kar sakte hain?

Zyadatar hotels kuch dinon mein shuru ho jaate hain, jab hum stages, packages aur users set karke sales team ko sikha dete hain.

Kya hum website aur OTA ki booking leads le sakte hain?

Haan. Website, Google Business Profile, Instagram, Facebook aur phone calls ki enquiries apne-aap CRM mein aati hain, aur OTA se book karne wale guests ko save karke follow-up kar sakte hain taaki agli baar woh seedha book karein.

Kya hum guests ko apne-aap WhatsApp message bhej sakte hain?

Haan. Official WhatsApp Business API se booking confirmation, raasta aur check-in details wale pre-arrival message, aur stay ke baad feedback request apne-aap bhej sakte hain.

Kya hum travel agent allotments aur group blocks track kar sakte hain?

Haan. Agent aur corporate allotments room ki ginti aur release date ke saath save karein, aur release date se pehle follow-up ka reminder paayein, jabki live rooms aapka PMS hi sambhaalta rahega.

Kya aap poore India ke hotels aur homestays ke saath kaam karte hain?

Haan. Sukam Apps CRM cloud par chalta hai, aur hum poore India ke hotels, resorts, banquet halls aur homestays ko online aur phone par shuru karwaate, sikhaate aur support karte hain, Jalandhar, Punjab ke head office se.

Zyada events book karein, koi corporate renewal na chhoote

Dekhiye hotel, resort ya banquet business ke liye Sukam Apps CRM kaise set hota hai. Free demo, koi zabardasti nahi.

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