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IT & Software Companies ke liye CRM: Sales, Projects & Support

Leads, proposals, projects, tickets aur renewals, sab ek system mein. Sukam CRM se IT companies, agencies aur system integrators zyada deals close karte hain, projects time par deliver karte hain aur koi AMC ya subscription renewal miss nahi hota.

Proposals with versionsTickets with SLARenewal reminders
Our clients

Trusted by Industry Leaders across India

From fast-growing local businesses to national brands, teams in manufacturing, education, immigration, healthcare and finance run their sales on Sukam Apps.

Asli problem

IT Companies ka Revenue Kahan Leak Hota Hai

IT business mein sales, delivery aur support alag-alag tools mein chalte hain. Beech mein cheezein chhoot jaati hain: koi proposal, koi renewal, koi client complaint.

Website, LinkedIn aur referrals ki leads bikhri hui

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Source tracking ke saath saari leads ek pipeline mein

Proposals aur unke versions email threads mein kho jaate hain

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Versions aur follow-up dates ke saath proposals

Projects ek tool mein, sales doosre mein

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Won deal isi CRM mein tasks ke saath project ban jaati hai

AMC, hosting aur licence renewals miss ho jaate hain

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Team aur client dono ko renewal reminders

Support requests WhatsApp par aati hain, koi SLA nahi

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Priority, owner aur SLA ke saath tickets

Project mein asal mein kitna time laga, pata hi nahi

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Har project aur client ka time aur cost tracking

Kaise kaam karta hai

IT Companies ke liye Sukam CRM Kaise Kaam Karta Hai

Lead se long-term client tak, ek hi flow mein.

Lead

Website forms, LinkedIn, IndiaMART, TradeIndia, calls aur referrals ek pipeline mein.

Proposal

Scope, pricing aur versions. Deal jeetne tak follow-ups.

Project

Won deal milestones, tasks aur time logs ke saath project ban jaati hai.

Support

Client issues priority, SLA aur history ke saath tickets mein.

Renew

AMC, subscription, hosting aur licence renewals, reminders ke saath.

Features

IT Businesses ke liye CRM Features

Software companies, SaaS, agencies, system integrators aur IT service providers ke liye.

Sales Pipeline

Discovery, demo, proposal aur negotiation ke custom stages, deal value aur probability ke saath.

Proposals & Quotations

GST aur versions ke saath multi-item quotations, CRM se PDF mein bhejein.

Projects & Tasks

Har project ke milestones, tasks aur owners, progress sales ko bhi dikhe.

Time & Cost Tracking

Projects aur tickets par time log karein aur jaanein har client ki asli cost.

SLA ke saath Helpdesk

Email aur WhatsApp se tickets, priority, SLA aur escalation ke saath.

AMC & Subscription Renewals

AMCs, hosting, domains aur licences track karein, renewal reminders ke saath.

API & Webhooks

Full API access se apni website, product ya doosre tools connect karein.

Team Attendance & Activity

Team ki attendance, leaves aur work-from-home status isi system mein.

Sukam CRM Google Workspace, Zapier, Pabbly aur viaSocket se judta hai, accounts Tally se sync karta hai, aur support team ko Sukam Cloud IVR number deta hai taaki har client call record ho aur ticket se link ho.

Pehle aur baad

Aapke IT Business ke liye Kya Badalta Hai

CRM ke binaAaj kya hota hai

  • Leads spreadsheets aur inboxes mein
  • Proposals purani emails mein dhoondhne padte hain
  • Projects alag tool mein, sales se juda nahi
  • Renewal ka pata client ki complaint ke baad
  • Support personal WhatsApp par

Sukam CRM ke saathKya badlega

  • Har lead ke liye ek pipeline
  • Har proposal version follow-ups ke saath save
  • Projects aur tasks client se linked
  • Expiry se hafton pehle renewal reminders
  • SLA aur poori history ke saath tickets
Kaun use karta hai

IT Mein Sukam CRM Kaun Use Karta Hai

Software Development CompaniesSaaS BusinessesIT Hardware & NetworkingSystem IntegratorsWeb & Digital Marketing AgenciesCybersecurity FirmsCloud & Hosting ResellersIT Staffing CompaniesAMC & IT Support ProvidersERP & Tally Partners
Integrations

25+ Integrations to the tools you already use

Sukam CRM connects with the lead portals, WhatsApp, cloud telephony, email, accounting and automation tools Indian businesses run on. Leads, calls and invoices sync automatically, so your team works from one screen.

  • Lead portals
  • WhatsApp & social
  • Cloud telephony
  • Email
  • Accounting
  • Automation
Connected ecosystem

IT Industry Business ki Har Zaroorat, Ek Jagah Connected

CRM, calling, WhatsApp aur accounting ek hi platform par. Paanch alag-alag apps ke beech copy-paste ki zaroorat nahi.

FAQ

IT Industry CRM: Aksar Poochhe Jaane Wale Sawaal

IT companies ke liye CRM kya karta hai?

Yeh sales, projects aur support ko jodta hai: leads aur proposals, won deals projects ke roop mein, SLA wale client tickets, aur AMC ya subscription renewals, sab ek system mein.

Kya CRM mein projects aur tasks manage kar sakte hain?

Haan. Won deals ko milestones, tasks, owners aur time logs ke saath projects mein badal sakte hain.

Kya isme SLA wala helpdesk hai?

Haan. Emails aur messages priority, SLA, owner aur escalation ke saath tickets ban sakte hain.

Kya AMC aur subscription renewals track kar sakte hain?

Haan. AMCs, hosting, domains aur licences expiry se pehle automatic reminders ke saath track ho sakte hain.

Kya Sukam CRM ko apni website ya product se connect kar sakte hain?

Haan. Sukam CRM full API access deta hai aur Zapier, Pabbly, viaSocket aur Google Workspace jaise tools ke saath kaam karta hai.

Kya khareedne se pehle try kar sakte hain?

Haan. Free demo book karein, hamari team IT business ke liye poora sales-to-support flow dikhayegi.

Sales, Delivery aur Support Ek Jagah Se Chalayein

Dekhiye Sukam CRM IT ya software company ke liye kaise set up hota hai. Free demo, koi commitment nahi.

1,500+Businesses ka bharosa
12,000+Active users
16+Saal ka experience